Average Senior Operations Analyst Salary

Job Description for Senior Operations Analyst

The senior operations analyst role serves as a subject matter expert to help their organization make business decisions for the long-term success and growth of their organization. They use best practice models for procurement, planning, production, and material management techniques and processes. This position supports SAP and related software and requires expert knowledge of SAP reporting capabilities. Individuals in this role develops process documentation for processes and procedures, and they prepare and execute test plans for new functionality. Additionally, senior operations analysts publish communications related to the deployment of new functionalities and translate user requirements into user requests and program specifications. They work with programmers to ensure compliance with program specifications and develop training plans for end users.

The senior operations analyst communicates and collaborates with users to analyze information needs and functional requirements. They also collaborate with developers and subject matter experts to establish their organization's technical vision and analyze trade-offs between usability and performance needs. The senior operations analyst also works with users to define concepts under the direction of project leaders. This individual typically works full time in an office setting, although some travel may be required.

The minimal qualifications for this position are a bachelor's degree or equivalent experience in a related technical and business discipline, as well as a minimum of three to five years of SAP experience.The senior operations analyst must have excellent knowledge of business processes and best practices, strong customer service and documentation skills, and the ability to explain technical concepts to a broad audience. Strong analytic and product management skills are needed, as is the ability to interact professionally with a diverse group of executives, managers, and subject matter experts. (Copyright 2019 PayScale.com)

• Ensure daily data capture allows for metrics analysis and operations coordination.
• Troubleshoot, resolve and document problems.
• Write reports and presentations to guide operational decisions periodically and on the fly.
• Develop and test new tools, reports and technologies.
• Work with existing software and programs to capture, validate, contextualize and share findings.

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