£23,571
Avg. Salary
£11.60
Avg. Hourly Rate

Average additional compensation for this job:

Bonus

£1,174

Profit Sharing

£800

The average pay for a Support Analyst, Information Technology (IT) is £11.60 per hour.

The average pay for a Support Analyst, Information Technology (IT) is £23,571 per year.

$7
10%
$12
50%
$20
90%
MEDIAN $12
$17k
10%
$24k
50%
$33k
90%
MEDIAN $23,571
£17,233 - £33,148
£17K
£24K
£33K
MEDIAN: £23,571
10%
50%
90%
£7.42 - £20.00
£7
£12
£20
MEDIAN: £11.60
10%
50%
90%
£0£34K
Salary £17,233 - £33,148
Bonus £350 - £3,091
Profit Sharing £800
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£17,313 - £34,270
  • Country: United Kingdom
  • Currency: GBP
  • Updated: 20 Oct 2018
  • Individuals Reporting: 615
Hourly Data £0£35
Hourly Rate £7.42 - £20.00
Overtime £6.86 - £35.40
Annual Data £0£34K
Bonus £350 - £3,091
Profit Sharing £800
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£17,313 - £34,270
  • Country: United States
  • Currency: GBP
  • Updated: 20 Oct 2018
  • Individuals Reporting: 39

Job Description for Support Analyst, Information Technology (IT)

A support information technology (IT) analyst is responsible for much of the day-to-day technical support and development in a business or corporate setting. These analysts respond to problems and complaints from other departments regarding the quality of their technological systems (such as computers and phones). In addition to solving current problems, support IT analysts develop strategies for improving technologies to avoid problems in the future or to improve technology-related performance. A typical day for a support IT analyst includes visiting sites of concern within the company and resolving any technological problems, as well as developing strategies to prevent future problems.

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Support Analyst, Information Technology (IT) Tasks

  • Determine and execute changes to hardware, software, applications, or systems.
  • Collaborate with other IT teams on new projects.
  • Troubleshoot issue requests and maintain inventory.

Common Career Paths for Support Analyst, Information Technology (IT)


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Support Analyst, Information Technology (IT) Job Listings

Popular Skills for Support Analyst, Information Technology (IT)

Pay by Experience Level for Support Analyst, Information Technology (IT)

Pay by Experience for a Support Analyst, Information Technology (IT) has a positive trend. An entry-level Support Analyst, Information Technology (IT) with less than 5 years of experience can expect to earn an average total compensation of ₤22,000 based on 208 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Support Analyst, Information Technology (IT) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of ₤25,000 based on 113 salaries. An experienced Support Analyst, Information Technology (IT) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of ₤27,000 based on 44 salaries. A Support Analyst, Information Technology (IT) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of ₤31,000 based on 8 salaries.

Pay Difference by Location

13%

11%

-6%

-10%

-20%

-29%

National Average: £23,919

Larger city markers indicate a job is popular in that location.

Support Analyst, Information Technology (IT) Advice

Q: What is it like working as a Support Analyst, Information Technology (IT)?

Support Analyst, Information Technology (IT) in Leeds:
"Training."
You will usually be expected within IT to pay for your own training unless you have a degree.

Support Analyst, Information Technology (IT) in Northampton:
"Good Job."
Pros: My colleagues and ofcorse the job I Do.
Cons: Not sure if I am paid right, some annoying people.

Related Job Salaries

Key Stats for Support Analyst, Information Technology (IT)

Gender

Female
10 %
Male
90 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 28 votes.
Less than 1 year
4%
1-4 years
50%
5-9 years
28%
10-19 years
13%
20 years or more
4%

Experience Affects Support Analyst, Information Technology (IT) Salaries

▲30%

▲14%

▲6%

National Average
₤24,000

▼8%

Skills That Affect Support Analyst, Information Technology (IT) Salaries

Linux
▲22%

Microsoft Exchange Server
▲5%


Windows Operating System General Use
▲1%



National Average
₤24,000

Information Technology (IT) Support
▼1%

Microsoft Active Directory
▼1%

Windows Server 2008 R2
▼2%



Microsoft SQL Server
▼6%

Information Technology Infrastructure Library (ITIL)
▼8%

Help Desk / Desktop Support (Tier 2)
▼10%

SQL
▼23%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 28 votes.

Gender

Female
10 %
Male
90 %

Years of Experience

Less than 1 year
4%
1-4 years
50%
5-9 years
28%
10-19 years
13%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 37%
dental benefits
Dental: 14%
vision benefits
Vision: 24%
no benefits
None: 51%