A Support Analyst, Information Technology (IT) earns an average salary of £23,197 per year. A skill in Linux is associated with high pay for this job. People in this job generally don't have more than 20 years' experience.

£17,169 - £33,526
£17K
£24K
£34K
MEDIAN: £23,607
10%
50%
90%
£7.47 - £23.67
£7
£12
£24
MEDIAN: £11.84
10%
50%
90%
£0£34K
Salary £17,169 - £33,526
Bonus £293 - £3,048
Profit Sharing £0.00 - £3,576
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£17,265 - £34,887
  • Country: United Kingdom
  • Currency: GBP
  • Updated: 16 Jun 2018
  • Individuals Reporting: 638
Hourly Data £0£35
Hourly Rate £7.47 - £23.67
Overtime £6.88 - £35.23
Annual Data £0£34K
Bonus £293 - £3,048
Profit Sharing £0.00 - £3,576
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£17,265 - £34,887
  • Country: United States
  • Currency: GBP
  • Updated: 16 Jun 2018
  • Individuals Reporting: 41

Job Description for Support Analyst, Information Technology (IT)

A support information technology (IT) analyst is responsible for much of the day-to-day technical support and development in a business or corporate setting. These analysts respond to problems and complaints from other departments regarding the quality of their technological systems (such as computers and phones). In addition to solving current problems, support IT analysts develop strategies for improving technologies to avoid problems in the future or to improve technology-related performance. A typical day for a support IT analyst includes visiting sites of concern within the company and resolving any technological problems, as well as developing strategies to prevent future problems.

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Support Analyst, Information Technology (IT) Tasks

  • Determine and execute changes to hardware, software, applications, or systems.
  • Collaborate with other IT teams on new projects.
  • Troubleshoot issue requests and maintain inventory.

Common Career Paths for Support Analyst, Information Technology (IT)


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Support Analyst, Information Technology (IT) Job Listings

Popular Skills for Support Analyst, Information Technology (IT)

Pay by Experience Level for Support Analyst, Information Technology (IT)

Pay by Experience for a Support Analyst, Information Technology (IT) has a positive trend. An entry-level Support Analyst, Information Technology (IT) with less than 5 years of experience can expect to earn an average total compensation of ₤22,000 based on 208 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Support Analyst, Information Technology (IT) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of ₤25,000 based on 113 salaries. An experienced Support Analyst, Information Technology (IT) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of ₤27,000 based on 44 salaries. A Support Analyst, Information Technology (IT) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of ₤31,000 based on 8 salaries.

Pay Difference by Location

National Average: £23,969

Larger city markers indicate a job is popular in that location.

Support Analyst, Information Technology (IT) Reviews

Q: What is it like working as a Support Analyst, Information Technology (IT)?

Support Analyst, Information Technology (IT) in Northampton:
"Good Job."
Pros: My colleagues and ofcorse the job I Do.
Cons: Not sure if I am paid right, some annoying people.

Related Job Salaries

Key Stats for Support Analyst, Information Technology (IT)

Gender

Female
10 %
Male
90 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 36 votes.
Less than 1 year
4%
1-4 years
52%
5-9 years
27%
10-19 years
13%
20 years or more
5%

Experience Affects Support Analyst, Information Technology (IT) Salaries

▲30%

▲14%

▲6%

National Average
₤24,000

▼8%

Skills That Affect Support Analyst, Information Technology (IT) Salaries

Linux
▲21%

Microsoft Exchange Server
▲4%




Windows Operating System General Use
▼0%

National Average
₤24,000

Information Technology (IT) Support
▼1%

Microsoft Active Directory
▼2%

Windows Server 2008 R2
▼2%



Microsoft SQL Server
▼6%

Information Technology Infrastructure Library (ITIL)
▼8%

Help Desk / Desktop Support (Tier 2)
▼10%

SQL
▼23%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 36 votes.

Gender

Female
10 %
Male
90 %

Years of Experience

Less than 1 year
4%
1-4 years
52%
5-9 years
27%
10-19 years
13%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 37%
dental benefits
Dental: 14%
vision benefits
Vision: 23%
no benefits
None: 51%