£23,718
Avg. Salary
£11.52
Avg. Hourly Rate

Average additional compensation:

£1,029

Bonus

£0.00

Profit Sharing

What am I worth?
How should I pay?

The average pay for a Technical Support Analyst is £11.52 per hour.

The average pay for a Technical Support Analyst is £23,718 per year.

10%
£7.18
10%
£11.52
50%
£18.24
90%
90%
MEDIAN £11.52
10%
£17k
10%
£24k
50%
£34k
90%
90%
MEDIAN £23,718
£17,159 - £33,645
£17K
£24K
£34K
MEDIAN: £23,718
10%
50%
90%
£7.18 - £18.24
£7
£12
£18
MEDIAN: £11.52
10%
50%
90%
£0£34K
Salary £17,159 - £33,645
Bonus £0.00 - £3,486
Profit Sharing £0.00
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£16,867 - £34,890
  • Country: United Kingdom
  • Currency: GBP
  • Updated: 13 May 2019
  • Individuals Reporting: 321
Hourly Data £0£60
Hourly Rate £7.18 - £18.24
Hourly Tips £2.70
Overtime £9.00 - £60.00
Annual Data £0£34K
Bonus £0.00 - £3,486
Profit Sharing £0.00
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£16,867 - £34,890
  • Country: United States
  • Currency: GBP
  • Updated: 13 May 2019
  • Individuals Reporting: 19

Job Description for Technical Support Analyst

A technical support analyst typically has several responsibilities within their company’s information technology (IT) department. Often, they handle the installation and maintenance of software and equipment to workstations. This may include testing applications, documenting and receiving approval for installations or changes, and troubleshooting and solving IT problems. Technical support analysts may also support end users; in this case, they may work over the phone or online providing technical support and educating customers when they are setting up or experiencing trouble with software or equipment.

Read More...
Technical Support Analyst Tasks
  • Provide technical assistance to computer system and other technical equipment users.
  • Perform general maintenance and repair of technical equipment.
  • Install software and hardware applications.

Technical Support Analyst Pay By Employer

$0$58K

$50,186

Dell, Inc.
13 profiles
$48,737

$41,190

$48,437

Medtronic, Inc.
4 profiles
$55,000

$38,334

$38,600

Common Career Paths for Technical Support Analyst


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Technical Support Analyst Job Listings

Popular Skills for Technical Support Analyst

Pay by Experience Level for Technical Support Analyst

Pay by Experience for a Technical Support Analyst has a positive trend. An entry-level Technical Support Analyst with less than 5 years of experience can expect to earn an average total compensation of ₤21,000 based on 133 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Technical Support Analyst with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of ₤25,000 based on 46 salaries. An experienced Technical Support Analyst which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of ₤33,000 based on 20 salaries. A Technical Support Analyst with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of ₤30,000 based on 9 salaries.

Pay Difference by Location

9%

National Average: £23,949

Larger city markers indicate a job is popular in that location.

Technical Support Analyst Reviews

Q: What is it like working as a Technical Support Analyst?

Technical Support Analyst in Liverpool:
"Love the job love the company."
Pros: Love the challenges involved.
Cons:

Related Job Salaries

Key Stats for Technical Support Analyst

Gender

Female
11 %
Male
88 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.
Less than 1 year
4%
1-4 years
58%
5-9 years
22%
10-19 years
14%
20 years or more
2%

Experience Affects Technical Support Analyst Salaries

▲37%

Late-Career
▲24%

▲5%

National Average
₤24,000

▼10%

Skills That Affect Technical Support Analyst Salaries

Microsoft SQL Server
▲25%

Microsoft Access
▲11%

Network Support
▲8%


Windows Server 2008 R2
▲4%

Linux
▲4%




National Average
₤24,000

Microsoft Word
▼3%



SQL
▼13%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.

Gender

Female
11 %
Male
88 %

Years of Experience

Less than 1 year
4%
1-4 years
58%
5-9 years
22%
10-19 years
14%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 36%
dental benefits
Dental: 16%
vision benefits
Vision: 19%
no benefits
None: 54%