Average Technical Support Specialist Salary

£26,729
Avg. SalaryShow Hourly Rate
£1,938
Bonus
£1,250
Commission
£200
Profit Sharing
What am I worth?
Get pay report
How should I pay?
Price a job
The average salary for a Technical Support Specialist is £26,729.
10%
£18k
10%
£27k
50%
£45k
90%
90%
MEDIAN £26,729
Is Technical Support Specialist your job title? Get a personalized salary report!
How it works:
1
Enter city & years of experience
2
Add pay factors like skills & education
3
Find your market worth with a report tailored to you
United States (change)
Salary
£18k - £45k
Bonus
£412 - £6k
Profit Sharing
£0 - £8k
Commission
£0 - £1k
Total Pay
£18k - £48k

Your Market Worth Over Time

How has your pay changed over time for your market? Find out by taking our salary quiz.

Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

Popular Skills for Technical Support Specialist

Skills in Technical Services are correlated to pay that is above average. Skills that pay less than market rate include Customer Service, Windows Operating System General Use, Microsoft Office and Troubleshooting.

Pay by Experience Level for Technical Support Specialist

An entry-level Technical Support Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of £21,208 based on 71 salaries. An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation of £23,843 based on 192 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of £29,135 based on 109 salaries. An experienced Technical Support Specialist with 10-19 years of experience earns an average total compensation of £36,243 based on 94 salaries. In their late career (20 years and higher), employees earn an average total compensation of £39,430.
Employees with Technical Support Specialist in their job title in Cambridge, England: Cambridgeshire earn an average of 34.7% more than the national average. These job titles also find higher than average salaries in Glasgow, Scotland: Glasgow (20.7% more) and London, England: London (13.7% more). The lowest salaries can be found in Manchester, England: Manchester (13.9% less), Newcastle-upon-Tyne, England: Tyne and Wear (12.8% less) and Reading, England: Berkshire (8.7% less).

Years of Experience

This data is based on 497 survey responses.
Entry Level
14.3%
Early Career
38.6%
Mid Career
21.9%
Experienced
18.9%
Late Career
6.2%