Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
Customer Service Representative (CSR):
Regular wage reviews, but the "budget" given to management only allows for about 2% increase-below the rate of inflation. When Bunzl purchased this company 4 years ago, we were told 2 things: Bunzl pays in top 25th percentile, and market surveys of wages would be forthcoming. No sign of either 4 years later. Regular wage reviews are definitely an improvement from before, but we are still grossly underpaid in a market that is very difficult for employers to find workers.
Customer Service Representative (CSR) in Brisbane:
Pros: Helping customers
Cons: No career progression, management dont know what my role consists of, salary is below average, no performance reviews.
Bunzl is too big.
Customer Service Representative (CSR) in Victoria:
Pros: The ability to help people start successful new businesses, helping people with any jan/san issues they may have
Cons: Bunzl is too cumbersome, and can't seem to get out of it's own way as far as management structure goes. We got to where we are by helping all customers, big and small with the same level of service, and Bunzl just isn't able to adjust their thinking to take this into account. I will say that we have certainly been treated more fairly in some ways, but opaque processes and planning leaves employees guessing about where things are heading.
Storeperson in Tweed Heads:
Pros: Finish time
A means to an end - limiting.
Storeperson in Mackay:
Pros: I have income and experience to put on my resume
Cons: The immaturity of a few of my colleagues is worse than being in high school.
New research shows how to set pay for remote employees
Gender Pay Gap
New research shows that each woman experiences the disparity of gender pay gap in different ways, depending on her position, age, race and education.
Compensation Best Practices Report
From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation.
Why people quit their jobs
Why do people leave their jobs? We take a deep dive into what's impacting employee retention and what employees are looking for in their new role.
How to ask for a raise
New research on who's asking for raises and who's getting them as well as advice on how to ensure you're getting the salary you deserve.
Variable Pay Playbook
Before you decide whether variable pay is right for your org, get a deeper understanding of the variable pay options and the cultural impact of pay choices.