Q: What is it like working at Family Dollar Stores Inc?
Customer Service Representative (CSR) in Onalaska:
Pros: Hours are suited to my needs most of the time. Managers are not the best at their job but they are mostly friendly. Pay is above min wage.
Cons: Frequent schedule changes without notice. Conflicts between sm and asm cause snags in the team I work with.
Retail Store Assistant Manager in Kansas City:
"It is what it is."
Pros: The work is east enough, they tell you exactly what you need to do and give you the plans so you know what your store should look like. Its a neighborhood store wherever you go so because of our pricing you can get to know your regular customers and if you like customer service like I do, they can really make your day.
Cons: The pay is not what I expected, being an ASM is overhyped, there is no overnight crew so you have from open to close to get all the merchandise out but there are still customers shopping, they are rude and will walk right where you are even though they see you working, they think they own the store and you have to be pleasant because well they are the customer... I personally am constantly shifted from one store to another without being asked, because no one respects this job is someone on the team is always trying to get over and its not fair to the rest of us, the customers steal daily and don't care no matter how many tags we have on the items, there is no security so we can't stop them once they run out the door, we aren't allowed to chase them all we can do is hope to catch them in the act so we can prevent it.
Assistant Store Manager in Bryan:
Pros: Merchandising helping customers.
Retail Store Manager in Rex:
Pros: The customers.
Cons: No days off.
Retail Store Manager in Worcester:
Pros: The overall store and generally the people.
Cons: The unqualified help and the theft.
Retail Store Assistant Manager in Marion:
Pros: People you come in contact with and driving time to work.
Cons: Under staffed under payed over worked and working entire shifts alone which makes the job dangerous.
Customer Service Representative (CSR) in Hampton:
"Its a great job just feel underpaid."
Pros: The fact that I have a job.
Cons: The fact that I do more wirk and am more motivated than others yet I get the least pay.
Retail Store Manager in Galion:
"Hard work and dedication."
Pros: Working with the public.
Cons: No real work life balance, we are open everyday but christmas and the payroll dollars make you work alone in the stores for several hours a day.
Retail Assistant Manager in Unadilla:
"Stressful And Management Not Good."
Pros: The Customers and being able to interact with them and get to know them on a daily basis.
Cons: Management was not good, no interest in her employees, no customer service skills at all. Got a lot of complaints about her being rude from a lot of customers.