Retail Store Managers are awarded the highest paychecks, with compensation nearing around $19.48 per hour on average; Business Center Managers are next on the list, bringing in close to about $19.18, followed by Retail Store Assistant Managers earning $15.41 and Messengers making approximately $14.04. Financial compensation for Customer Service Associates is rather low — on average only $10.24 — relative to the rest of the company.
When it comes to location, the highest average paycheck ($15.26 per hour) can be spotted in Boston, Mass.; Richmond, Va. ($14.19), Salt Lake City, Utah ($13.84), and Chicago, Ill. (around $13.36) are the next top-paying cities. Orlando, Fla. is near the bottom for pay at $12.40. Across FedEx Office's U.S. offices, employees in the state of Texas earn the most, taking home approximately $16.58 per hour.
Years of Experience
Survey participants who have worked at FedEx Office for between five and 10 years earn about $14.45 per hour on average. Overall, the greater share of FedEx Office folks have one to four years of experience and earn an average $13.43 per hour.
Certifications and Degrees
The highest-paying degree here is a B.A. in Bachelor of Arts (BA); FedEx Office awards $18.06 to these degree-holders.
The highest-paying skill in this position seems to be Operations Management; individuals who report it as part of the repertoire have a median income of around $18.28 per hour. Customer Service is regularly seen around here; the greater part of those surveyed report it as a core competency. Many workers usually know Customer Relations, Sales, and Microsoft Office as well.
Benefits and Perks
Company compensation for vacation days and sick leave is awarded to only 29 percent. A 401(k) program is available, and a strong majority of employees use it to save for retirement. Most survey participants report having health insurance, and a solid majority of employees report having dental coverage. FedEx Office also dishes out privileges such as tuition reimbursement, life insurance, a company cell phone, and 401(a).