Overall Employee Satisfaction

Manager Relationship
Manager Communication
Learning and Development
Company Outlook
Fair Pay
Pay Transparency
United States (change)

Find out more about pay at Napa Auto Parts Company

How do employees review their experience at Napa Auto Parts Company?

Overall, employees review their satisfaction with Napa Auto Parts Company as 3.4 out of 5. Napa Auto Parts Company earns the highest marks for Manager Relationship with a score of 3.8 out of 5. Conversely, employees rate the company lowest for Pay Policy, giving it 2.1 out of 5 in this area. Our research shows that Company Outlook and Appreciation are the main drivers of employee satisfaction generally, suggesting that employees at Napa Auto Parts Company, with scores of 2.9 and 3.5 respectively, have had mixed experiences. Learn More

Napa Auto Parts Company Reviews

Q: What is it like working at Napa Auto Parts Company?

Retail Store Assistant Manager in Houston:
"A good Company."
Pros: Napa is a great company to work for. This was my first real as a delivery driver and over the years I've moved to an assistant manager. Never have I thought of leaving the company, but I would like an opportunity to more and sometimes it is hard to do when people stay in the company 20+ years in the same position. I just wish there was more movement.
Cons: Stress level shouldn't be this high for a retail store in the Automotive industry.

Store Manager (Unspecified Type) in Millville:
Pros: Some of the employees and customers we service and finding difficult parts that others can't find.
Cons: Stress, responsibility of everyone and everything. Being accountable for what others do In the store.

Store Manager (Unspecified Type) in Phoenix:
"It's a fast paced fun environment."
Pros: I like my customers and the challenges they present to me. It's a good feeling helping people in unexpected situations. Most people come to a parts store dreading the thought of spending money on something that they have to buy for a vehicle that their families depend on. It's nice to show them options when available to help them make a more informed decision. Most customers leave happy because they were given wrong information by inexperienced people trying to make a sale that is unnecessary.
Cons: I miss a lot of family time with my children. I work 60+ hours a week in stores staffed with "skeleton" crews. There also doesn't seem to be any way to move up in my current employer.

Retail Store Manager in Phoenix:
"Fast paced environment."
Pros: It's a field I enjoy. Lots of Interaction with people with ideas.
Cons: High turn over rate. Hard to find people who like working in this field.

Warehouse Associate in Sacramento:
"Good people and good hard work."
Pros: The people and the service is great.
Cons: Thinkni could be paid better.

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