Overall Employee Satisfaction

Manager Relationship
Manager Communication
Learning and Development
Company Outlook
Fair Pay
Pay Transparency
United States (change)

Find out more about pay at Starbucks Corporation

How do employees review their experience at Starbucks Corporation?

Overall, employees review their satisfaction with Starbucks Corporation as 3.5 out of 5. Starbucks Corporation earns the highest marks for Company Outlook with a score of 4.0 out of 5. Conversely, employees rate the company lowest for Manager Communication, giving it 3.3 out of 5 in this area. Our research shows that Company Outlook and Appreciation are the main drivers of employee satisfaction generally, suggesting that Starbucks Corporation, with scores of 3.8 and 4.0 respectively, should have higher overall employee satisfaction and lower rates of turnover. Learn More

Starbucks Corporation Reviews

Q: What is it like working at Starbucks Corporation?

Barista in Missoula:
"Great benefits."

Barista in Columbus:
Pros: The employees.
Cons: The related stress.

Retail Store Manager in Oakland:
"Depends on your district managet."
Pros: I love working with people and enjoy the customers.
Cons: Lack of support from upper management, unrealistic goals, minimal hours to efficiently run store and provide enough hours for partners. Pay too low for cost of living, inequity for pay with cities within 1 mile apart, partners could not afford Healthcare or education plan provided.

Barista in Augusta:
"Love my job!!!"
Pros: I love the fast pace and mostly I love my customers that come in to see me everyday.
Cons: Getting my work done fast and then getting ask to do someone else's work because they move slow. So doing two people's jobs but only getting paid for one.

Assistant Store Manager in Walla Walla:
"Fun times."
Pros: Friendly atmosphere and all I can drink coffee while working.
Cons: Behind the times as far as technology goes.

Retail Shift Supervisor in Naples:
Pros: The pay and the benefits.
Cons: Constant chaotic environment.

Barista in Novi:
"It was fun at first, then got more frustrating."
Pros: I like a few of my coworkers.
Cons: Getting treated unfairly and being around people who aren't happy to be working. Not a fun work environment anymore.

Assistant Store Manager in Salem:
Pros: The employees that worked for me.
Cons: They ask to much or you with no time to do it and no resources to be able to complete your work. You always have to work off the clock in order to get anything done.

Barista in Marietta:
"Great benefits, typical corporation."
Pros: Fast paced, makes the day go by really quickly. The benefits are stellar. The hours are pretty flexible. You can transfer to any store if you have to move. It's nice to get free coffee all day, pound of coffee or tea a week, and free food item during lunch. Usually the people hired are outgoing and fun so coworkers are typically easy to get along with.
Cons: The stress. A lot of hypocrisy. They want fast times but great customer interactions. I wish I had a chance to actually make relationships with the customers but I have to hurry and keep my times to ten seconds per person. It's not about the quality, but the quantity. We have standards for things like coupons or whatever but we hardly stick to them. We're told to stick to it, but then a customer comes in and yells enough and we give them a bunch of free stuff. It's exhausting because people take advantage of that a lot and they just come in and yell and get free stuff because of it. There's a lot of talk within the company, a lot of times they think what they are doing is really great but it's not what the employees need. We don't need free spotify, we need more pay. There's other things but those are the most important ones.

Barista in Philadelphia:
Pros: The people I work with and the ethical nature of starbucks.
Cons: The politics managing the store and district.

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