Working at TD Bank, N.A.


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TD Bank, N.A. Reviews

What is it like working at TD Bank, N.A.?

Head Teller:
Pros: The people you work with is in the same boat as you. All the struggles and all the successes are shared throughout the store. When someone does good things, praises and parties happen. 401(k) is a really good perk. For 6% you put in, TD will put in 4.5%. Once a year TD will also put in a core contribution of 2%-5% depending on your age and length of time at the bank.
Cons: Corporate mentality drives what you focus on at the time. When things are going bad, management gets reprimanded and required to reprimand all the way down to the tellers. Threats of being put on a "probation" type program are common and tend to drive good employees away from the bank. I find the price of employee health insurance high compared to other financial institutions, it has gone up at least 25%-35% every year for the last 3 years. They completely got rid of the best insurance leaving us with the only choices 80/20 or the High Deductible plan.
Great place to work - many opportunities.
Financial Service Representative (FSR):
Pros: Many opportunities for advancement or movement within the company. There are so many different positions that you can change jobs every year and not get bored. Great people to work with, and the bank cares about its employees and the communities where they live.
Cons: Nothing about the company itself.
Pros: Business and work oriented and professional.
Cons: Strict with workers scheduled hours.
Customer service interaction.
Customer Service Representative (CSR) in Fair Lawn:
Pros: Talking to customers. Solving customer problems. Offering solutions to make customers' lives convenient.
Cons: Office required additional staffing.
Great insurance benefits.
Customer Service Representative (CSR) in Lake Placid:
Pros: Benefits are culture are pretty good. 4 weeks of vacation for new full time employees.
Cons: Sales metrics are a little difficult but the customer survey metric is unreliable and ends up hurting employees who work hard and don't get credit from clients who They've helped and instead eat the rating the clients want to give the bank. I.E. The customer service was great BUT the bank is too far where I live so I'll give it a 5 out of 10.
Credit Officer.
Loan Officer in Greenville:
Pros: Flexible Hours, Training, Teamwork, atmosphere, management, and employee appreciation.
Cons: salary. New hires come in making way more than existing employees in the same role.
Teller in Princeton:
Pros: It’s a good environment for the most part
Cons: Compensation


Health & Insurance Benefits
Health Insurance
Life Insurance