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United StatesBusiness process outsourcing
When it comes to location, the highest average paycheck ($16.92 per hour) can be spotted in Salt Lake City, Utah; Boca Raton, Fla. ($14.00), Columbus, Ohio (approximately $13.75), and Augusta, Ga. (around $12.41) are the next top-paying cities. Those interested in increasing earning potential should avoid the city of Killeen, Texas — at about $9.25, salaries are some of the lowest in the country. Within the firm, employees working in Utah take home the most — $16.48 per hour on average.
Call Center Customer Service Trainers earn the highest median pay at about $16.18 per hour, followed by Customer Service Representatives ($11.49) per hour.
For those who claim five to nine years of work experience, pay on average amounts to $12.73 per hour. The largest slice of the Teleperformance workforce (50 percent) has been working for one to four years and earns, on average, $11.93 per hour.
The best paid folks at Teleperformance have an Associate of Applied Science (AAS), earning around $10.88 per hour.
The highest-paying skill in this position seems to be Training; individuals who report it as part of the repertoire have a median income of approximately $16.22 per hour. Customer Service is a popular skill among Teleperformance workers, with a majority of those surveyed reporting using it on the job. Key skills also include Call center operations, Sales, and Microsoft Office.
A 401(k) program is available, and a strong majority of employees use it to save for retirement. Perks cover health insurance for a little more than half of workers and dental coverage for over one-half of workers. The list of perks also includes a casual working environment.
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Female
47 % |
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Male
53 % |
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Hourly Rate $9 - $13 |
Hourly Rate $10 - $17 |
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| Highly satisfied |
Rated 4 out of 5 based on 4 votes. |
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