Average Hourly Rate for The Cheesecake Factory, Inc. Employees

Pros: I enjoy the people I work alongside. The diversity allows for so many different types of people. Finding ways to like or at least respect everyone is an ever changing roller coaster yet we find our common situation as servers as glue to bond us against our worst customers. Because no one escapes them we stand together shocked by the fact that tipping is still voluntary instead of just added to the bill. I enjoy getting to eat the food at discounted prices.

Cons: The fact that we never get raises, they don't care about giving 4 or even 5 tables in a 5 minute span. Sometimes you just need them to the wait 4-5 minutes to give you time to help the 3 tables I just got sat. Having managers who have never served or worked in customer service tell you how to be better than I am. Or on that same note micromanaging to the point where I would rather listen to a screaming baby than hear 1 more helpful hint or "better" way of serving my guests. I know when I am slacking and if I screw up I apologize and try not to repeat my mistake. I have been written up for not claiming what they say I made in tips. They are top heavy with a great product so employee concerns and only addressed if it is actually better to change, it makes them look good in public, or if it is nothing in need of change but they do it anyway to seem like our ideas actually matter.

Pros: Good insurance and pay

Cons: The number of hours daily 12+ at times