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Verizon Wireless Reviews
What is it like working at Verizon Wireless?
"Highly stressful mainly because of customers."
Customer Service Representative (CSR) in Charlotte:
Pros: Comfortable work environment
Cons: The customers and expectations
"Carefree, friendly atmosphere to provide excellent customer service."
Customer Service Representative (CSR) in Saraland:
Pros: motivation of offering bonuses and carefree employer games
Cons: favoritisms among some managers & mangers not doing their job
"Verizon seems they've changed their view to us employees."
Retail Sales Representative:
Pros: PTO, matching contributions for retirement, medical, dental and vision are good benefits, work 40 hours or less.
Cons: They've changed their view towards us employees. They don't care about your family time. They will work you to death. Tell you that you can't take vacation during the most important holiday periods. Can't plan for family events. My store specifies it's required to ask 4 WEEKS in advanced BUT the schedule is hardly EVER posted no later than 1- 2 weeks out. So we can't plan anything. Was told they do not believe in moving up from within the store. You are forced to take an opportunity in another location. In other words be ready to move around. I make $60k on average a year but the Assistant Manager position make probably $50k-$70 a year. Benefits me none at all to take a position 45 minutes away from home vs 20 minutes, more responsibly and possibly make less a year! Recently changed how we get paid and now we make no money!
Network Operations Manager:
Pros: That I have a job that pays the bills.
Cons: That I have a job that feels completely unsupported and unloved.
Radio Frequency (RF) Engineer:
Pros: Fixing issues that very few people are even aware of and before causing customer issues.
Cons: Management or lack there of.
Working with the team I work with is positive and exciting. The benefits are almost as good as military benefits. The pay is equal to other employers in the wireless field. It is a team environment where management is part of the team.
"Good Life Work Balance and Interesting Project."
Senior Product Manager in Boston:
Pros: Life work balance, relationship between coworkers
Cons: slow promotion