Call Center Representative Reviews

Q: What is it like working as a Call Center Representative?

Call Center Representative in Providence:
"Great service."
Pros: Benefits, room for advancemenT, pay.
Cons: Incentive is hard to obtain, metrics, schedule.

Call Center Representative in Chicago:
"Stressful."
Pros: Perks, corporate 401 k.
Cons: Dealing w customer who are irate not having enough support from management team.

Call Center Representative in Roswell:
"Repetitive."
Pros: Helping the "nice" people.
Cons: Angry, hateful customers who blame me for something I have no control over.

Call Center Representative in Coral Springs:
"The good and bad times."
Pros: People.
Cons: Workload.