Avg. Base Hourly Rate (USD)
The average hourly pay for a Call Center Representative is $15.91 in 2023
What is the Pay by Experience Level for Call Center Representatives?
An entry-level Call Center Representative with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $14.41 based on 164 salaries. An early career Call Center Representative with 1-4 years of experience earns an average total compensation of $15.70 based on 852 …Read more
What Do Call Center Representatives Do?
A call center representative acts as the voice and face of the company when interacting with customers. Their duties include answering customer questions, resolving individual problems, handling complaints, and handling other transactions. Shifts can vary greatly from company to company; some companies that offer a 24-hour service have overnight shifts, while others offer a standard 9 a.m.- 5 p.m. call center. Representatives are expected to work with their direct supervisor to set personal …Read more
How do Call Center Representatives Rate Their Jobs?
FAQs About Call Center Representatives
What is the highest pay for Call Center Representatives?
Our data indicates that the highest pay for a Call Center Representative is $20.70 / hour
What is the lowest pay for Call Center Representatives?
Our data indicates that the lowest pay for a Call Center Representative is $12.01 / hour
How can Call Center Representatives increase their salary?
Increasing your pay as a Call Center Representative is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Call Center Representative that oversees more junior Call Center Representatives, this experience can increase the likelihood to earn more.