Customer Relationship Management (CRM) Application Administrator Salary

Earnings for Customer Relationship Management Application Administrators in the United States come in at around $59K annually on average. Career duration is the biggest factor affecting pay for this group, followed by geography. Most workers in this position report high levels of job satisfaction. Not all workers are lucky enough to have benefits; in fact, between a fifth and a fourth are without coverage. Medical insurance is claimed by a strong majority and dental insurance is reported by a fair number. The majority of Customer Relationship Management Application Administrators (63 percent) who took the survey are men.

$41,428 - $103,509
$41K
$59K
$100K
MEDIAN: $58,958
10%
50%
90%

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$17.50 - $35.00
$25
MEDIAN: $25.00
50%

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$0$105K
Salary $41,428 - $103,509
Bonus $0.00 - $10,664
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$40,728 - $105,704
  • Country: United States
  • Currency: USD
  • Updated: 9 Oct 2017
  • Individuals Reporting: 33
Hourly Data $0$38
Hourly Rate $25.00
Overtime $38.94
Annual Data $0$105K
Bonus $0.00 - $10,664
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$40,728 - $105,704
  • Country: United States
  • Currency: USD
  • Updated: 9 Oct 2017
  • Individuals Reporting: 5

Job Description for Customer Relationship Management (CRM) Application Administrator

Customer relationship management (CRM) application administrators are responsible for designing, creating, maintaining, customizing, and updating a company's CRM interface so that employees can efficiently and effectively use it. The CRM application administrator must be able to communicate with colleagues, often rely on their input to keep the CRM software applications up to date and in line with user needs. They are also responsible for working with and training the employees on the CRM software, troubleshooting software-related problems, meeting with management about software updates, and preparing budgets related to CRM infrastructure. The application administrator typically works in an office setting during regular business hours, although alternative and/or additional hours may be required depending on the needs of the employer.

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Customer Relationship Management (CRM) Application Administrator Tasks

  • Use CRM application to create and maintain picklists, campaigns, dialogs, and reports.
  • Configure the system for new clients, projects, or to resolve inconsistencies.
  • Monitor data integrity within the CRM as well as maintaining documentation.
  • Work with users to provide training, solve problems, and correct errors.

Customer Relationship Management (CRM) Application Administrator Job Listings

Related Job Salaries

Key Stats for Customer Relationship Management (CRM) Application Administrator

Gender

Female
43 %
Male
57 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.
1-4 years
45%
5-9 years
24%
10-19 years
29%
20 years or more
3%

Experience Affects Customer Relationship Management (CRM) Application Administrator Salaries

Experienced
▲19%

Mid-Career
▲5%

National Average
$61,000

Entry-Level
▼7%

Skills That Affect Customer Relationship Management (CRM) Application Administrator Salaries

National Average
$61,000


Microsoft Excel
▼9%

Data Analysis
▼20%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.

Gender

Female
43 %
Male
57 %

Years of Experience

1-4 years
45%
5-9 years
24%
10-19 years
29%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 79%
vision benefits
Vision: 61%
no benefits
None: 15%