Customer Service Manager, Web/Internet Service Salary

The average salary for a Customer Service Manager, Web/Internet Service is $47,168 per year. Most people with this job move on to other positions after 20 years in this career. A skill in Project Management is associated with high pay for this job.

$20,167 - $103,042
$20K
$50K
$100K
MEDIAN: $50,083
10%
50%
90%

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$9.64 - $20.87
$9
$12
$21
MEDIAN: $12.00
10%
50%
90%

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$0$103K
Salary $20,167 - $103,042
Bonus $2,000
Commission $24,566
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,516 - $79,463
  • Country: United States
  • Currency: USD
  • Updated: 21 Sep 2017
  • Individuals Reporting: 15
Hourly Data $0$22
Hourly Rate $9.64 - $20.87
Overtime $15.26
Annual Data $0$79K
Bonus $2,000
Commission $24,566
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,516 - $79,463
  • Country: United States
  • Currency: USD
  • Updated: 21 Sep 2017
  • Individuals Reporting: 15

Find Out Exactly What You Should Be Paid

United States (change)

Job Description for Customer Service Manager, Web/Internet Service

The rise of the internet has changed the modern world in many ways, and an online presence has become nearly essential for large businesses. However, not everyone has exceptional knowledge of, and experience with, the internet and computer technology in general, and this highlights the important role played by customer service managers of web/internet services.

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Customer Service Manager, Web/Internet Service Tasks

  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.

Customer Service Manager, Web/Internet Service Job Listings

Popular Skills for Customer Service Manager, Web/Internet Service

Related Job Salaries

Key Stats for Customer Service Manager, Web/Internet Service

Gender

Female
78 %
Male
22 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
Less than 1 year
3%
1-4 years
60%
5-9 years
20%
10-19 years
13%
20 years or more
3%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager, Web/Internet Service Salaries

▲37%

National Average
$44,000

▼8%

▼10%

Skills That Affect Customer Service Manager, Web/Internet Service Salaries


National Average
$44,000

Microsoft Excel
▼1%

Windows Operating System General Use
▼5%

HTML
▼5%



Microsoft Word
▼13%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
78 %
Male
22 %

Years of Experience

Less than 1 year
3%
1-4 years
60%
5-9 years
20%
10-19 years
13%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 62%
dental benefits
Dental: 48%
vision benefits
Vision: 33%
no benefits
None: 33%
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