Medical Receptionist Advice

Q: What is it like working as a Medical Receptionist?

Medical Receptionist in Morton:
"Be on time."
Go above and beyond.

Medical Receptionist in Walnut Creek:
"Helping people schedule appointments."
Pros: The scheduler is at the center of the universe in my office. Everything revolves around my job. I interact with new patients and existing patients daily. I work to coordinate the schedules for all doctors. I communicate with doctors daily making them aware of changes in their schedules.
Cons: I am the first point of contact and some patients are demanding, pushy and require special accommodations. It can be difficult to make them happy.

Medical Receptionist in East Stroudsburg:
Pros: The satisfaction of seeing the patient's happy!
Cons: Management gives me everything to do and none to the other worker!

Medical Receptionist in Overland Park:
"Confront the Stress in your job Head On!"
Be calm. If someone raises their voice with you or disagrees and gets angry with you, put yourself in their position and calm them down. Once they are thinking more clearly, try to break it down for them one step at a time and tell them how they can overcome the problem if you have any suggestions such as calling their insurance to ask why they covered it the way they did. That way it comes straight from the professional who has the source of the knowledge since we are simply just the middle man doing our job. Things can always be worked out and recognize quickly how management treats their employees. After trying everything you can do and it doesn't change or resolve the matter, address it with management. If their response is in a way that respects their employee and tries to resolve the matter professionally, you will know to give it another chance. If not, your better off somewhere else. Trust when you know something is wrong or if you have questions to simply just ask.

Medical Receptionist in El Paso:
"Work flexibility, management very bad."

Medical Receptionist in Marion:
Pros: Enjoy my patients.
Cons: No having the time I getting off of work, and not having every weekend.

Medical Receptionist in Oak Lawn:
Pros: It's fast paced busy office good staff and patients.
Cons: Working as two people underpaid.