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Average Hourly Rate for Sutherland Global Services Inc. Employees

On average, Sutherland Global Services Inc. employees receive $11.19 per hour. When overtime pay is included, this wage rises to $16.06. Though your role at the company and geography are influential salary factors for those at Sutherland Global Services Inc., how long you've been working turns out to have the greatest impact on paycheck size. This overview is based on answers to PayScale's salary questionnaire.

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How This Employer Pays

Sutherland Global Services Inc. typically pays:
-16%
below market
Similar employers pay:
6%
above market
Similar companies include:
Wegmans Food Markets
Employer: Sutherland Global Services Inc.
Hourly Rate Range by Job
Job (Number Reporting)
National Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22$44$66
[-]Customer Service Representative (CSR) (6)
$7.89 - $13.52  
   
[-]Customer Service Representative (CSR) (6)
Hourly Rate$7.89 - $13.52  
   
[+]Senior Technical Consultant (3)
$13.20 - $66.05  
   
[+]Senior Technical Consultant (3)
Hourly Rate$13.20 - $66.05  
   
[+]Call Center Representative (2)
$9.00 - $15.29  
   
[+]Call Center Representative (2)
Hourly Rate$9.00 - $15.29  
   
[+]Information Technology (IT) Support Specialist (2)
$10.30 - $26.14  
   
[+]Information Technology (IT) Support Specialist (2)
Hourly Rate$10.30 - $26.14  
   
 Precise Range (?
XPrecise ranges are calculated based on validated data submitted by employees in this job at this company.
)     Estimated Range (?
XWhen PayScale has limited employee-submitted data, we base estimated ranges on a broader set of relevant employee profiles to calculate the most accurate ranges for this job at this company.
)
Country: United States | Currency: USD | Updated: 29 Mar 2015 | Individuals Reporting: 48

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Years of Experience

Those who have five to nine years of work experience see average pay of $20.73 per hour. The greater proportion of employees (64 percent) report one to four years of experience and bring home median pay of $10.92 per hour.

Jobs

The highest average salaries go to Information Technology Support Specialists, who bring in close to around $16.09 per hour, though Senior Technical Consultants are not far behind at $11.19 along with Call Center Representatives (about $10.94) and Customer Service Representatives (approximately $10.06).

Locations

Residents of Rochester, N.Y. pick up paychecks that are higher than any other city — the median salary is $11.85 per hour; other top-paying cities include Syracuse, N.Y. ($10.72) and Alexandria, La. (around $10.00). Across its U.S. offices, the state of Florida pays Sutherland Global Services Inc. the most — about $16.25 per hour on average.

Certifications and Degrees

Comptia A+ Service Technicians are compensated at a much higher rate than non-authorized workers, bringing in close to $17.00 per hour. At Sutherland Global Services Inc., employees who hold a Bachelor's Degree receive the highest pay at approximately $10.94.

Skills

The best-paying skill to have in this role appears to be Information Technology Support; employees who claim this ability report median compensation of around $21.98 per hour. It's pretty common to find people here who know Customer Service; just over two-fifths consider it a key competency. Other skills in demand are Call Center, System Administration, and Customer Relations.

Benefits and Perks

Nearly all respondents plan for retirement by taking advantage of the company-sponsored 401(k) program. A solid majority of respondents have health insurance, and benefits for a majority of workers also include dental insurance. Some other advantages of working at Sutherland Global Services Inc. are life insurance.

Key Stats for Sutherland Global Services Inc.

Gender

Female
55 %
Male
45 %
Hourly Rate
$10 - $12
Hourly Rate
$11 - $19
Less than 1 year
2%
1-4 years
44%
5-9 years
23%
10-19 years
21%
20 years or more
10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.
United States (change)

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