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Average Hourly Rate for Sutherland Global Services Inc. Employees

Excluding overtime pay (which brings in $15.13), people who work for Sutherland Global Services Inc. earn an approximate salary of $11.11 per hour. Though your role at the company and your experience level are influential salary factors for those at Sutherland Global Services Inc., geography turns out to have the greatest impact on paycheck size. This summary is derived from information collected in the PayScale salary survey.

How This Employer Pays

Sutherland Global Services Inc. typically pays:
-11%
below market
Similar employers pay:
3%
above market
Similar companies include:
Wegmans Food Markets
Employer: Sutherland Global Services Inc.
Hourly Rate Range by Job
Job (Number Reporting)
National Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$32$64$96
[-]Customer Service Representative (CSR) (6)
$7.83 - $14.79  
   
[-]Customer Service Representative (CSR) (6)
Hourly Rate$7.83 - $14.79  
   
[+]Senior Technical Consultant (2)
$19.18 - $94.88  
   
[+]Senior Technical Consultant (2)
Hourly Rate$19.18 - $94.88  
   
[+]Call Center Representative (2)
$9.01 - $15.12  
   
[+]Call Center Representative (2)
Hourly Rate$9.01 - $15.12  
   
 Precise Range (?
XPrecise ranges are calculated based on validated data submitted by employees in this job at this company.
)     Estimated Range (?
XWhen PayScale has limited employee-submitted data, we base estimated ranges on a broader set of relevant employee profiles to calculate the most accurate ranges for this job at this company.
)
Country: United States | Currency: USD | Updated: 6 Nov 2014 | Individuals Reporting: 39
United States (change)

Locations

When it comes to location, the highest average paycheck (around $11.85 per hour) can be spotted in Rochester; Tulsa (about $11.51), Syracuse ($10.91), and Alexandria ($10.00) are the next top-paying cities. By state, Sutherland Global Services Inc. employees make the most in New York, earning $11.53 per hour on average.

Jobs

Typically, Senior Technical Consultants are the best paid with salaries hovering at approximately $11.89; Call Center Representatives and Customer Service Representatives also rank near the top of the list, pulling in about $10.94 and $10.11, respectively.

Years of Experience

Average pay is typically around $11.00 for those with five or more years experience. Broadly speaking, the largest slice of the Sutherland Global Services Inc. workforce (62 percent) has a tenure of one to four years and earns $10.72 per hour.

Certifications and Degrees

Sutherland Global Services Inc. compensates Associate's Degree-holders the most at $12.37 per hour.

Skills

In this role, the best-paying skill appears to be Microsoft Office; individuals who claim it among their capabilities enjoy a higher median salary of approximately $16.76. One of the more prevalent skills at Sutherland Global Services Inc. is Customer Service, with half considering it a key competency. Other skills in demand are Call Center, Sales, and Customer Relations.

Benefits and Perks

Paid time off is in short supply here, with only one in three workers receiving paid vacation and 22 percent receiving paid sick days. Almost all employees report contributing to a 401(k). Health insurance comes as part of the deal for a fair portion of workers, and more than half of workers report receiving dental coverage as well. The company also dishes out perks such as tuition reimbursement and life insurance.

Key Stats

Female
56 %
Male
44 %
Hourly Rate
$10 - $12
Hourly Rate
$10 - $14
Less than 1 year
2%
1-4 years
41%
5-9 years
20%
10-19 years
27%
20 years or more
10%
Highly satisfied
Rated 4 out of 5
based on 10 votes.

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