Average Hourly Rate for Sutherland Global Services Inc. Employees

Employees of Sutherland Global Services Inc. bring in an average of $12.70 per hour, and when they are working overtime, they earn $20.36. For the most part, employee paychecks at Sutherland Global Services Inc. fluctuate depending on where you live; your job title and your experience level also matter, but to a lesser degree. This report is based on responses to the PayScale salary survey.

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Sutherland Global Services Inc. Hourly Rate

$0$29

Customer Service Representative (CSR)
6 profiles
$11.74

Administrative Assistant
3 profiles
$12.82

Technical Support Specialist
3 profiles
$13.01

Technical Support Consultant
2 profiles
$16.08

Customer Service Agent
2 profiles
$12.23

Technical Support Representative
2 profiles
$10.97

Information Technology Specialist
2 profiles
$19.03

  Precise  
  Estimated  
  • Currency: USD
  • Updated: 18 Jul 2017
  • Individuals Reporting: 47
  • View Table

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Find out more about pay at Sutherland Global Services Inc.

Locations

When it comes to location, the highest average paycheck (approximately $27.88 per hour) can be spotted in Delray Beach, Fla.; Houston, Texas ($16.43), Rochester, N.Y. ($14.18), and Norfolk, Va. (about $13.25) are the next top-paying cities. Approaching the lower end of the pay scale (at $10.81) is Syracuse, N.Y. The highest pay by state can be found in Florida, where pay average out at around $26.92 per hour.

Jobs

Technical Support Consultants represent the higher end of the earnings spectrum — in fact, median pay for this job is the highest at approximately $14.25 per hour — though Administrative Assistants, Customer Service Agents, and Sales Consultants also do fairly well at about $13.00, $12.00, and $11.76, respectively. Sutherland Global Services Inc. hands out some of the smallest paychecks to Technical Support Specialists ($10.00 on average).

Years of Experience

For those who claim five to nine years of work experience, pay on average amounts to around $11.00 per hour. The largest slice of the Sutherland Global Services Inc. workforce (64 percent) has been working for one to four years and earns, on average, $12.99 per hour.

Certifications and Degrees

Being a Notary Public certainly has its perks — salaries approach around $27.40 per hour and far exceed the paychecks of those without certification. The highest-paying degree here is a Bachelor of Science in Bachelor of Science (BS / BSc); Sutherland Global Services Inc. awards about $14.27 to these degree-holders.

Skills

The best-paying skill to have in this role appears to be Data Entry; employees who claim this ability report median compensation of $13.75 per hour. One of the more prevalent skills at Sutherland Global Services Inc. is Customer Service, with approximately half considering it a key competency. Other skills in demand are Call Center Operations, Customer Relations, and Microsoft Excel.

Benefits and Perks

A large number of survey participants report contributing to a 401(k). Sutherland Global Services Inc. provides health insurance to a majority of employees, and more than half of workers do receive dental coverage. Sutherland Global Services Inc. folks also make good use of life insurance, optional telecommute / work from home, and a casual working environment.

Sutherland Global Services Inc. Job Listings

Key Stats for Sutherland Global Services Inc.

Gender

Female
61 %
Male
39 %
Hourly Rate
$10 - $17
Hourly Rate
$10 - $15

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 25 votes.
Less than 1 year
2%
1-4 years
43%
5-9 years
15%
10-19 years
29%
20 years or more
11%
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Location:
Years in Fields/Career:
United States (change)

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