Performance improvement managers are in charge of managing performance improvement efforts for their organization. They are responsible for identifying possible performance improvements during the business cycle. They partner with operations leaders to complete improvement efforts in a timely manner. One of their main responsibilities includes analyzing key business metrics, and research skills are required to increase performance. They conduct training sessions for employees to find methods increment production rates. Performance improvement managers oversee and monitor department functions and processes. They participate in business meetings to deliver detailed reports to executives, on which they highlight their observations and performance results. They track performance and quality improvement after strategies and plans have been deployed.
Performance improvement managers have strong interpersonal skills to communicate with other professionals, and they strive to form a cohesive concept for improvement ideas. They demonstrate their leadership skills by motivating others to increase effectiveness and efficiency while using less company resources. They work well with other managers in a team setting but can also perform well by themselves with minimal supervision. They possess excellent analytical skills when comparing different alternatives to modify staff, processes, products, or services offerings. They use a personal computer as one of their main tools to keep accurate records of improvement efforts. They also know how to use office software to exchange key information with other company departments. Performance improvement managers have excellent multitasking skills to participate in different improvement projects and work under strict deadlines.
A bachelor's degree in process improvement, business administration, or related field is required for this job. Previous years of experience in management, or performance improvement capacity can be helpful. Industry and leadership certifications are a plus.
Performance Improvement Manager Tasks
Evaluate the quality and system efficiency of an organization and create strategies for improvement.
Coordinate with other managers to ensure improvement efforts.
Prepare and conduct monitoring efforts to create accurate performance reports.