Customer Service Supervisor with Microsoft Office Skills Salary (United Arab Emirates)

The average salary for a Customer Service Supervisor with Microsoft Office skills is AED 72,000 per year. Most people with this job move on to other positions after 10 years in this field.

AED 28,600 - AED 178,793
AED 29K
AED 72K
AED 180K
MEDIAN: AED 72,000
10%
50%
90%
AED 0AED 178K
Salary AED 28,600 - AED 178,793
Bonus AED 4,500
Commission AED 10,700
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AED 29,799 - AED 178,793
  • Country: United Arab Emirates
  • Currency: AED
  • Updated: 9 Dec 2017
  • Individuals Reporting: 38

Job Description for Customer Service Supervisor

The customer service supervisor is responsible for overall customer service and customer satisfaction. The customer service supervisor must effectively lead and motivate their team of junior customer service representatives, as well as provide employees with performance feedback, proper training, and guidance. A key aspect of this role is effectively leading the team and ensuring all customer service needs are met in a timely manner. The customer service supervisor must be familiar with the company’s products/services and the customers that are served. Customer communications is a regular part of this position.

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Customer Service Supervisor Tasks

  • Communicates, implements and interprets new and existing policies and procedures to staffs within the department.
  • Supervises the day-to-day activities of customer service department within established policies and procedures.
  • Responsible for the staffing level of the department.
  • Recommends solutions for customers complaints.
  • Coordinates with other departments to resolve issues involving the customer services department.

Customer Service Supervisor Job Listings

Pay Difference by Location

National Average: AED 73,023

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Service Supervisor

Gender

Female
32 %
Male
68 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.
Less than 1 year
8%
1-4 years
26%
5-9 years
47%
10-19 years
18%

Experience Affects Customer Service Supervisor Salaries

National Average
AED 73,000

▼1%

▼38%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.

Gender

Female
32 %
Male
68 %

Years of Experience

Less than 1 year
8%
1-4 years
26%
5-9 years
47%
10-19 years
18%

Common Health Benefits

medical benefits
Medical: 95%
dental benefits
Dental: 23%
vision benefits
Vision: 14%
no benefits
None: 5%