AED 71,394
Avg. Salary
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The average salary for a Customer Service Supervisor with Microsoft Office skills is AED 72,000 per year. Most people with this job move on to other positions after 10 years in this field.

AED 23,672 - AED 179,097
AED 24K
AED 71K
AED 180K
MEDIAN: AED 71,394
10%
50%
90%
AED 0AED 179K
Salary AED 23,672 - AED 179,097
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AED 23,968 - AED 179,097
  • Country: United Arab Emirates
  • Currency: AED
  • Updated: 14 Jul 2018
  • Individuals Reporting: 37

Job Description for Customer Service Supervisor

The customer service supervisor is responsible for overall customer service and customer satisfaction. The customer service supervisor must effectively lead and motivate their team of junior customer service representatives, as well as provide employees with performance feedback, proper training, and guidance. A key aspect of this role is effectively leading the team and ensuring all customer service needs are met in a timely manner. The customer service supervisor must be familiar with the company’s products/services and the customers that are served. Customer communications is a regular part of this position.

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Customer Service Supervisor Tasks

  • Communicates, implements and interprets new and existing policies and procedures to staffs within the department.
  • Supervises the day-to-day activities of customer service department within established policies and procedures.
  • Responsible for the staffing level of the department.
  • Recommends solutions for customers complaints.
  • Coordinates with other departments to resolve issues involving the customer services department.

Customer Service Supervisor Job Listings

Pay Difference by Location

National Average: AED 72,488

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Service Supervisor

Gender

Female
24 %
Male
76 %
Less than 1 year
8%
1-4 years
24%
5-9 years
49%
10-19 years
19%

Experience Affects Customer Service Supervisor Salaries

▼0%

National Average
AED 72,000

▼38%

Gender

Female
24 %
Male
76 %

Years of Experience

Less than 1 year
8%
1-4 years
24%
5-9 years
49%
10-19 years
19%

Common Health Benefits

medical benefits
Medical: 95%
dental benefits
Dental: 25%
vision benefits
Vision: 15%
no benefits
None: 5%