The average pay for a Customer Service Supervisor is AED 86,012 per year. Experience has a moderate effect on salary for this job. People in this job generally don't have more than 20 years' experience. A skill in Customer Service is associated with high pay for this job.

AED 22,677 - AED 211,402
AED 23K
AED 86K
AED 210K
MEDIAN: AED 86,012
10%
50%
90%
AED 0AED 211K
Salary AED 22,677 - AED 211,402
Bonus AED 1,007 - AED 25,532
Profit Sharing AED 300
Commission AED 9,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AED 23,453 - AED 211,402
  • Country: United Arab Emirates
  • Currency: AED
  • Updated: 13 Jan 2018
  • Individuals Reporting: 130

Job Description for Customer Service Supervisor

The customer service supervisor is responsible for overall customer service and customer satisfaction. The customer service supervisor must effectively lead and motivate their team of junior customer service representatives, as well as provide employees with performance feedback, proper training, and guidance. A key aspect of this role is effectively leading the team and ensuring all customer service needs are met in a timely manner. The customer service supervisor must be familiar with the company’s products/services and the customers that are served. Customer communications is a regular part of this position.

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Customer Service Supervisor Tasks

  • Communicates, implements and interprets new and existing policies and procedures to staffs within the department.
  • Supervises the day-to-day activities of customer service department within established policies and procedures.
  • Responsible for the staffing level of the department.
  • Recommends solutions for customers complaints.
  • Coordinates with other departments to resolve issues involving the customer services department.

Customer Service Supervisor Job Listings

Pay Difference by Location

National Average: AED 86,012

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Customer Service Supervisor

Gender

Female
29 %
Male
71 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.
Less than 1 year
3%
1-4 years
31%
5-9 years
41%
10-19 years
22%
20 years or more
3%

Experience Affects Customer Service Supervisor Salaries

▲46%

▼0%

National Average
AED 86,000

▼16%

Skills That Affect Customer Service Supervisor Salaries


National Average
AED 86,000


Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.

Gender

Female
29 %
Male
71 %

Years of Experience

Less than 1 year
3%
1-4 years
31%
5-9 years
41%
10-19 years
22%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 27%
vision benefits
Vision: 15%
no benefits
None: 8%