AED 86,015
Avg. Salary

Average additional compensation for this job:

Bonus

AED 5,074

Profit Sharing

AED 2,650

Commission

AED 12,500

The average pay for a Customer Service Supervisor is AED 84,451 per year. Experience has a moderate effect on salary for this job. People in this job generally don't have more than 20 years' experience. A skill in Customer Service is associated with high pay for this job.

AED 17,540 - AED 193,266
AED 18K
AED 86K
AED 190K
MEDIAN: AED 86,015
10%
50%
90%
AED 0AED 193K
Salary AED 17,540 - AED 193,266
Bonus AED 1,000 - AED 33,000
Profit Sharing AED 2,650
Commission AED 12,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AED 17,754 - AED 193,266
  • Country: United Arab Emirates
  • Currency: AED
  • Updated: 21 Jul 2018
  • Individuals Reporting: 127

Job Description for Customer Service Supervisor

The customer service supervisor is responsible for overall customer service and customer satisfaction. The customer service supervisor must effectively lead and motivate their team of junior customer service representatives, as well as provide employees with performance feedback, proper training, and guidance. A key aspect of this role is effectively leading the team and ensuring all customer service needs are met in a timely manner. The customer service supervisor must be familiar with the company’s products/services and the customers that are served. Customer communications is a regular part of this position.

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Customer Service Supervisor Tasks

  • Communicates, implements and interprets new and existing policies and procedures to staffs within the department.
  • Supervises the day-to-day activities of customer service department within established policies and procedures.
  • Responsible for the staffing level of the department.
  • Recommends solutions for customers complaints.
  • Coordinates with other departments to resolve issues involving the customer services department.

Customer Service Supervisor Job Listings

Pay Difference by Location

National Average: AED 86,957

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Customer Service Supervisor

Gender

Female
23 %
Male
77 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.
Less than 1 year
3%
1-4 years
31%
5-9 years
40%
10-19 years
22%
20 years or more
3%

Experience Affects Customer Service Supervisor Salaries

▲36%

National Average
AED 87,000

▼1%

▼18%

Skills That Affect Customer Service Supervisor Salaries


National Average
AED 87,000


Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.

Gender

Female
23 %
Male
77 %

Years of Experience

Less than 1 year
3%
1-4 years
31%
5-9 years
40%
10-19 years
22%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 31%
vision benefits
Vision: 17%
no benefits
None: 8%