Customer Service Administration Assistant, Call Center Salary (Australia)

The average rate for a Customer Service Administration Assistant, Call Center is AU$20.92 per hour. Most people move on to other jobs if they have more than 20 years' experience in this field.

AU$34,661 - AU$53,510
AU$35K
AU$42K
AU$54K
MEDIAN: AU$42,450
10%
50%
90%
AU$17.61 - AU$27.73
AU$18
AU$21
AU$28
MEDIAN: AU$20.92
10%
50%
90%
AU$0AU$56K
Salary AU$34,661 - AU$53,510
Bonus AU$200
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$36,418 - AU$56,173
  • Country: Australia
  • Currency: AUD
  • Updated: 20 Jan 2018
  • Individuals Reporting: 23
Hourly Data AU$0AU$27
Hourly Rate AU$17.61 - AU$27.73
Overtime AU$26.50
Annual Data AU$0AU$56K
Bonus AU$200
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$36,418 - AU$56,173
  • Country: United States
  • Currency: AUD
  • Updated: 20 Jan 2018
  • Individuals Reporting: 38

Job Description for Customer Service Administration Assistant, Call Center

A customer service administration assistant at a call center replies to customers' questions, processes orders, and directs calls to their appropriate departments. Professionals at call centers call businesses and individuals, describe products and/or services, and collect customer information; there is a high volume of calls, along with data entry, customer database maintenance, and call logs. Customer service administration assistants may provide office support to executives, managers, and other professionals by using a computer, the Internet, and multiple phone lines.

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Customer Service Administration Assistant, Call Center Tasks

  • Day-to-day duties include photocopying/faxing, filing, compiling/tabulating data/records, sorting/distributing mail.
  • Provides administrative support to the call center or customer service operation.

Customer Service Administration Assistant, Call Center Job Listings

Pay Difference by Location

National Average: AU$43,174

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Customer Service Administration Assistant, Call Center

Gender

Female
96 %
Male
4 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
Less than 1 year
10%
1-4 years
44%
5-9 years
25%
10-19 years
15%
20 years or more
7%

Experience Affects Customer Service Administration Assistant, Call Center Salaries

▲8%

National Average
AU$43,000

▼4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
96 %
Male
4 %

Years of Experience

Less than 1 year
10%
1-4 years
44%
5-9 years
25%
10-19 years
15%
20 years or more
7%

Common Health Benefits

medical benefits
Medical:
dental benefits
Dental:
vision benefits
Vision: 3%
no benefits
None: 97%