Average Help Desk Team Leader Salary in Australia

AU$69,810
Avg. SalaryShow Hourly Rate
AU$2,035
Bonus
What am I worth?
Get pay report
How should I pay?
Price a job
The average salary for a Help Desk Team Leader in Australia is AU$69,810.
10%
AU$51k
MEDIAN
AU$70k
90%
AU$90k
Is Help Desk Team Leader your job title? Find out what you should be paid

Use our tool to get a personalized report on your market worth.

How it works:
1
Enter city & years of experience
2
Add pay factors like skills & education
3
Find your market worth with a report tailored to you
United States (change)
Salary
AU$51k - AU$90k
Bonus
AU$983 - AU$6k
Total Pay
AU$52k - AU$90k

Your Market Worth Over Time

How has your pay changed over time for your market? Find out by taking our salary quiz.

Job Description for Help Desk Team Leader

Help Desk Team Leader Tasks
  • Lead help desk staff, setting schedules, evaluating performance, and creating standard protocols.
  • Control work flow for tickets and long-term projects, and escalate issues as they arise.
  • Build and maintain knowledge bases for users and help desk team.
  • Interact with organization management to report metrics and to determine priorities and desired response times.

Help Desk Team Leader Job Listings

Search for more jobs
Search

Popular Skills for Help Desk Team Leader

Skills in Help Desk / Desktop Support (Tier 2), Information Technology (IT) Support and Customer Service are correlated to pay that is above average. Skills that pay less than market rate include Systems Troubleshooting and Team Leadership.

Pay by Experience Level for Help Desk Team Leader

An early career Help Desk Team Leader with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of AU$69,014 based on 36 salaries. A mid-career Help Desk Team Leader with 5-9 years of experience earns an average total compensation of AU$73,134 based on 28 salaries. An experienced Help Desk Team Leader with 10-19 years of experience earns an average total compensation of AU$65,587 based on 12 salaries. In their late career (20 years and higher), employees earn an average total compensation of AU$85,533.

Pay Difference by Location

Learn more about cost of living by city.
Employees with Help Desk Team Leader in their job title in Brisbane, Queensland earn an average of 9.6% more than the national average. These job titles also find higher than average salaries in Sydney, New South Wales (5.8% more). The lowest salaries can be found in Melbourne, Victoria (9.8% less).

Years of Experience

This data is based on 83 survey responses.
Early Career
43.4%
Mid Career
33.7%
Experienced
14.5%
Late Career
8.4%

Related Job Salaries