Average Support Technician, Information Technology (IT) Salary in Australia

AU$53,583
Avg. SalaryShow Hourly Rate
AU$1,965
Bonus
AU$3,500
Profit Sharing
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The average salary for a Support Technician, Information Technology (IT) in Australia is AU$53,583.
10%
AU$40k
MEDIAN
AU$54k
90%
AU$71k
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United States (change)
Salary
AU$40k - AU$71k
Bonus
AU$737 - AU$6k
Profit Sharing
AU$0 - AU$4k
Total Pay
AU$40k - AU$72k

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Job Description for Support Technician, Information Technology (IT)

Support Technician, Information Technology (IT) Tasks
  • Install, update, and repair software on organization systems.
  • Track and monitor day-to-day performance of systems, and conduct analysis with the goal of improving performance.
  • Respond to requests for new or configured hardware or software, and keep inventory up to date.
  • Troubleshoot hardware and software problems, logging problems and documenting fixes.

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Popular Skills for Support Technician, Information Technology (IT)

Skills in Information Technology (IT) Support and Help Desk / Desktop Support (Tier 2) are correlated to pay that is above average. Skills that pay less than market rate include Computer Hardware Technician, Network Support and Help Desk / Desktop Support.

Pay by Experience Level for Support Technician, Information Technology (IT)

An entry-level Support Technician, Information Technology (IT) with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of AU$46,056 based on 60 salaries. An early career Support Technician, Information Technology (IT) with 1-4 years of experience earns an average total compensation of AU$51,892 based on 402 salaries. A mid-career Support Technician, Information Technology (IT) with 5-9 years of experience earns an average total compensation of AU$58,579 based on 188 salaries. An experienced Support Technician, Information Technology (IT) with 10-19 years of experience earns an average total compensation of AU$62,342 based on 97 salaries. In their late career (20 years and higher), employees earn an average total compensation of AU$56,303.
Employees with Support Technician, Information Technology (IT) in their job title in Sydney, New South Wales earn an average of 4.2% more than the national average. These job titles also find higher than average salaries in Perth, Western Australia (3.4% more) and Gold Coast, Queensland (2.0% more). The lowest salaries can be found in Newcastle, New South Wales (4.9% less), Brisbane, Queensland (4.4% less) and Adelaide, South Australia (1.9% less).

Years of Experience

This data is based on 763 survey responses.
Entry Level
7.9%
Early Career
52.7%
Mid Career
24.6%
Experienced
12.7%
Late Career
2.1%

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