A Support Technician, Information Technology (IT) earns an average salary of AU$50,569 per year. A skill in System Administration is associated with high pay for this job. Pay for this job rises steadily for more experienced workers, but goes down noticeably for the few employees with more than 20 years' experience. People in this job generally don't have more than 20 years' experience.

AU$39,734 - AU$71,254
AU$40K
AU$51K
AU$71K
MEDIAN: AU$51,463
10%
50%
90%
AU$19.52 - AU$35.41
AU$20
AU$24
AU$35
MEDIAN: AU$24.49
10%
50%
90%
AU$0AU$72K
Salary AU$39,734 - AU$71,254
Bonus AU$0.00 - AU$9,231
Profit Sharing AU$1,017
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$40,226 - AU$72,415
  • Country: Australia
  • Currency: AUD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 240
Hourly Data AU$0AU$96
Hourly Rate AU$19.52 - AU$35.41
Hourly Tips AU$0.00
Overtime AU$8.24 - AU$96.96
Annual Data AU$0AU$72K
Bonus AU$0.00 - AU$9,231
Profit Sharing AU$1,017
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$40,226 - AU$72,415
  • Country: United States
  • Currency: AUD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 82

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United States (change)

Common Career Paths for Support Technician, Information Technology (IT)


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Support Technician, Information Technology (IT) Job Listings

Popular Skills for Support Technician, Information Technology (IT)

Pay by Experience Level for Support Technician, Information Technology (IT)

Pay by Experience for a Support Technician, Information Technology (IT) has a positive trend. An entry-level Support Technician, Information Technology (IT) with less than 5 years of experience can expect to earn an average total compensation of AU$49,000 based on 226 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Support Technician, Information Technology (IT) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of AU$57,000 based on 97 salaries. An experienced Support Technician, Information Technology (IT) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of AU$60,000 based on 39 salaries. A Support Technician, Information Technology (IT) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of AU$54,000 based on 5 salaries.

Pay Difference by Location

National Average: AU$51,511

Larger city markers indicate a job is popular in that location.

Support Technician, Information Technology (IT) Reviews

Q: What is it like working as a Support Technician, Information Technology (IT)?

Support Technician, Information Technology (IT) in Brisbane:
"Everyday is different."
Pros: Corporate culture.
Cons: Can not anticipate what is coming next. Stressful at times but enjoyable too.

Support Technician, Information Technology (IT) in Perth:
"Pathway to more."
Pros: IT is a high paced work environment where there is something more to learn - especially within the support role. Support is typically looked at as a entry level position that gives a person stepping stones to begin their career within IT, which I love. I love that I work with computers all day, and I love that I enable people to use technology.
Cons: The users suck - people are usually grumpy or using technology inefficiently and are set in their ways to change and adapt to growing technology.

Support Technician, Information Technology (IT) in Sydney:
"Wonderful experience."
Pros: Find out solution to problems and customer satisfaction.
Cons: Not finding out what the solution to a problem is.

Related Job Salaries

Key Stats for Support Technician, Information Technology (IT)

Gender

Female
10 %
Male
90 %
Less than 1 year
7%
1-4 years
52%
5-9 years
26%
10-19 years
11%
20 years or more
3%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Support Technician, Information Technology (IT) Salaries

▲17%

▲10%

Late-Career
▲5%

National Average
AU$52,000

▼6%

Skills That Affect Support Technician, Information Technology (IT) Salaries

System Administration
▲14%


National Average
AU$52,000

Network Support
▼1%

Information Technology (IT) Support
▼2%

Windows Server 2012 R2
▼2%



Customer Service
▼11%

Gender

Female
10 %
Male
90 %

Years of Experience

Less than 1 year
7%
1-4 years
52%
5-9 years
26%
10-19 years
11%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 7%
dental benefits
Dental: 4%
vision benefits
Vision: 4%
no benefits
None: 92%
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