The average hourly pay for a Retail Store Assistant in Australia is AU$20.88.
Retail Store Assistant by
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What Do Retail Store Assistants Do?
A retail store assistant works in a retail environment, such as a department store or a smaller retail store. He or she provides customer service. The assistant will greet customers when they enter the store and will ask the customers what kind of assistance can be provided. The assistant may be able to offer recommendations based on the customer’s needs. Some stores will offer commission, so it is important to be able to upsell, while providing friendly customer service that does not overly pre…Read more
Retail Store Assistant Tasks
- Assist the manager in day to day store operations.
- Assist customers and escalate customer requests or complaints to the manager as necessary.
- Monitor closing, opening, and cash reconciliation, and complete reports.
- Schedule the appropriate number of employees while taking into consideration back-ups, sick days, and peak hours.
Popular Employer Salaries for Retail Store Assistant
The top respondents for the job title Retail Store Assistant are from the companies Aldi, Inc., Woolworths and Kmart Australia. Reported salaries are highest at Aldi, Inc. where the average pay is AU$24.51. Other companies that offer high salaries for this role include Aldi Foods, Inc. and Bunnings Warehouse, earning around AU$24.27 and AU$22.93, respectively. Coles Myer Ltd pays the lowest at around AU$20.91. Kmart Australia and Woolworths also pay on the lower end of the scale, paying AU$21.01 and AU$21.65, respectively.
Retail Store Assistant Job Listings
What Are Popular Skills for Retail Store Assistants?
Skills in Retail, Sales and Order Inventory are correlated to pay that is above average. Skills that pay less than market rate include Cash Handling and Customer Service.
What is the Pay by Experience Level for Retail Store Assistants?
An entry-level Retail Store Assistant with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of AU$19.65 based on 58 salaries. An early career Retail Store Assistant with 1-4 years of experience earns an average total compensation of AU$20.56 based on 300 salaries. A mid-career Retail Store Assistant with 5-9 years of experience earns an average total compensation of AU$21.80 based on 75 salaries. An experienced Retail Store Assistant with 10-19 years of experience earns an average total compensation of AU$22.78 based on 34 salaries. In their late career (20 years and higher), employees earn an average total compensation of AU$23.
Pay Difference by Location
Employees with Retail Store Assistant in their job title in Newcastle, New South Wales earn an average of 4.9% more than the national average. These job titles also find higher than average salaries in Sydney, New South Wales (3.7% more) and Brisbane, Queensland (2.4% more). The lowest salaries can be found in Gold Coast, Queensland (5.3% less) and Melbourne, Victoria (2.7% less).
Years of Experience
This data is based on 491 survey responses.