The average pay for a Support Analyst, Information Technology (IT) is AU$59,846 per year. Most people move on to other jobs if they have more than 20 years' experience in this field.

AU$45,064 - AU$87,688
AU$45K
AU$60K
AU$88K
MEDIAN: AU$59,520
10%
50%
90%
AU$20.95 - AU$49.81
AU$21
AU$27
AU$50
MEDIAN: AU$26.95
10%
50%
90%
AU$0AU$89K
Salary AU$45,064 - AU$87,688
Bonus AU$0.00 - AU$6,411
Profit Sharing AU$2,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$45,196 - AU$89,786
  • Country: Australia
  • Currency: AUD
  • Updated: 14 Apr 2018
  • Individuals Reporting: 277
Hourly Data AU$0AU$49
Hourly Rate AU$20.95 - AU$49.81
Overtime AU$40.00
Annual Data AU$0AU$89K
Bonus AU$0.00 - AU$6,411
Profit Sharing AU$2,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$45,196 - AU$89,786
  • Country: United States
  • Currency: AUD
  • Updated: 14 Apr 2018
  • Individuals Reporting: 34

Job Description for Support Analyst, Information Technology (IT)

A support information technology (IT) analyst is responsible for much of the day-to-day technical support and development in a business or corporate setting. These analysts respond to problems and complaints from other departments regarding the quality of their technological systems (such as computers and phones). In addition to solving current problems, support IT analysts develop strategies for improving technologies to avoid problems in the future or to improve technology-related performance. A typical day for a support IT analyst includes visiting sites of concern within the company and resolving any technological problems, as well as developing strategies to prevent future problems.

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Support Analyst, Information Technology (IT) Tasks

  • Determine and execute changes to hardware, software, applications, or systems.
  • Collaborate with other IT teams on new projects.
  • Troubleshoot issue requests and maintain inventory.

Common Career Paths for Support Analyst, Information Technology (IT)


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Support Analyst, Information Technology (IT) Job Listings

Pay by Experience Level for Support Analyst, Information Technology (IT)

Pay by Experience for a Support Analyst, Information Technology (IT) has a positive trend. An entry-level Support Analyst, Information Technology (IT) with less than 5 years of experience can expect to earn an average total compensation of AU$56,000 based on 106 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Support Analyst, Information Technology (IT) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of AU$66,000 based on 62 salaries. An experienced Support Analyst, Information Technology (IT) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of AU$71,000 based on 22 salaries. A Support Analyst, Information Technology (IT) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of AU$78,000 based on 5 salaries.

Pay Difference by Location

National Average: AU$59,610

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Support Analyst, Information Technology (IT)

Gender

Female
20 %
Male
80 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.
Less than 1 year
5%
1-4 years
48%
5-9 years
33%
10-19 years
12%
20 years or more
3%

Experience Affects Support Analyst, Information Technology (IT) Salaries

▲31%

▲19%

▲10%

National Average
AU$60,000

▼6%

Skills That Affect Support Analyst, Information Technology (IT) Salaries

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.

Gender

Female
20 %
Male
80 %

Years of Experience

Less than 1 year
5%
1-4 years
48%
5-9 years
33%
10-19 years
12%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 10%
dental benefits
Dental: 2%
vision benefits
Vision: 3%
no benefits
None: 87%