Administrative Clerk with Customer Service Skills Salary (Canada)

Administrative clerks are often needed to effectively manage and operate tasks either individually or as part of a larger team within an office environment. A wide range of industries from law firms, corporations and the government to real estate, public services and small businesses require administrative clerks to keep their offices working efficiently and smoothly. Many administrative clerks work weekdays with regular working hours. Their duties can include: managing invoices, handling payroll or accounting information, assisting management with office work schedules, communicating with customers or coworkers, handling office inventory and many more varied tasks.

Administrative clerks generally have at least a bachelor's or associate's degree and some related experience. They generally have a working knowledge of and skills with computers and programs such as Microsoft because a large amount of the work performed by administrative clerks is now done on computers. In addition, administrative clerks should be familiar with email, faxes and handling phone calls. Other notable qualifications can include strong organizational skills, customer service experience, good oral and written communication skills, and being able to work independently. Some companies may require their administrative clerks to be able to lift twenty or more pounds in the form of boxes, files and supplies for the office, have a valid driver’s license, and/or be able to pass both criminal background and drug screening. (Copyright 2018 PayScale.com)

Administrative Clerk Tasks

• Answer phones and takes messages.
• Conduct information retrieval and data entry via the computer.
• Type correspondence, reports, and other materials.
• Compile, organize, and maintain records of business transactions.
• Maintain moderately complex indexes and files.