Average Customer Service Representative (CSR) Hourly Pay in Canada

C$16.20
Avg. Base Hourly Rate (CAD)
10%
CA$13.66
MEDIAN
CA$16.20
90%
CA$20.98

The average hourly pay for a Customer Service Representative (CSR) is C$16.20

Hourly Rate
C$14 - C$21
Bonus
C$203 - C$4k
Profit Sharing
C$193 - C$5k
Commission
C$309 - C$10k
Total Pay
C$29k - C$51k
Is Average Customer Service Representative (CSR) Hourly Pay in Canada your job title? Find out what you should be paid
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What Do Customer Service Representative (CSR)s Do?

Customer Service Representative (CSR) Tasks
  • Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
  • First point of customer contact for general inquiries like pricing, products, scheduling etc.
  • Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
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How do Customer Service Representative (CSR)s Rate Their Jobs?

3.6 out of 5
(655)
Highly Satisfied
764Reviews
Based on 655 responses, the job of Customer Service Representative (CSR) has received a job satisfaction rating of 3.61 out of 5. On average, Customer Service Representative (CSR)s are highly satisfied with their job.

FAQs About Customer Service Representative (CSR)s

What is the highest pay for Customer Service Representative (CSR)s?

Our data indicates that the highest pay for a Customer Service Representative (CSR) is CA$20.98 / hour

What is the lowest pay for Customer Service Representative (CSR)s?

Our data indicates that the lowest pay for a Customer Service Representative (CSR) is CA$13.66 / hour

How can Customer Service Representative (CSR)s increase their salary?

Increasing your pay as a Customer Service Representative (CSR) is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Representative (CSR) that oversees more junior Customer Service Representative (CSR)s, this experience can increase the likelihood to earn more.