Average Customer Service Representative (CSR) Hourly Pay in Canada

Average Customer Service Representative (CSR) Hourly Pay in Canada

C$15.47
Avg. Base Hourly Rate (CAD)
10%
CA$12.38
MEDIAN
CA$15.47
90%
CA$20.34

The average hourly pay for a Customer Service Representative (CSR) is C$15.47

Hourly Rate
C$12 - C$20
Bonus
C$289 - C$4k
Profit Sharing
C$193 - C$4k
Commission
C$483 - C$10k
Total Pay
C$28k - C$49k
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What Do Customer Service Representative (CSR)s Do?

Customer Service Representative (CSR) Tasks
  • Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
  • First point of customer contact for general inquiries like pricing, products, scheduling etc.
  • Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
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Job Satisfaction for Customer Service Representative (CSR)

3.6 out of 5
(848)
Highly Satisfied
648Reviews
Based on 848 responses, the job of Customer Service Representative (CSR) has received a job satisfaction rating of 3.63 out of 5. On average, Customer Service Representative (CSR)s are highly satisfied with their job.

Gender Breakdown

Female
73.2%
Male
26.4%
Prefer to self-define
0.4%
This data is based on 2,030 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

73%

Dental

67%

Vision

52%

None

25%