The average salary for an Automobile Service Advisor in Canada is C$37,265.
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Job Description for Automobile Service Advisor
Automobile service advisor requires a wide range of skills. They usually greet new and current clients as they drive into the service area, work directly with clients as their automobiles are serviced, and work closely with the automobile technicians. Together with the technicians, service advisors ascertain the cause of the issue(s) that prompted a given customer's visit, work to address and resolve those issues. Also, since technicians will often have more than one possible solution to a given…Read more
Automobile Service Advisor Tasks
- Explain to customers what kinds of repairs or servicing their car needs, and make cost estimates for the work.
- Track repair status and fill out reports detailing the time spent on repairs and expenses for parts.
- Provide customer service and schedule service appointments.
- Ask owners questions and perform visual inspections of cars to determine the cause of problems.
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Popular Skills for Automobile Service Advisor
Oral / Verbal Communication
Skills in Oral / Verbal Communication are correlated to pay that is above average. Skills that pay less than market rate include Software Knowledge, Customer Relationship Management (CRM), Customer Relations and Customer Service.
Pay by Experience Level for Automobile Service Advisor
An entry-level Automobile Service Advisor with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of C$33,799 based on 51 salaries. An early career Automobile Service Advisor with 1-4 years of experience earns an average total compensation of C$34,856 based on 371 salaries. A mid-career Automobile Service Advisor with 5-9 years of experience earns an average total compensation of C$38,813 based on 188 salaries. An experienced Automobile Service Advisor with 10-19 years of experience earns an average total compensation of C$41,710 based on 137 salaries. In their late career (20 years and higher), employees earn an average total compensation of C$45,152.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Automobile Service Advisor in their job title in Edmonton, Alberta earn an average of 39.3% more than the national average. These job titles also find higher than average salaries in Calgary, Alberta (28.8% more) and Ottawa, Ontario (15.3% more). The lowest salaries can be found in London, Ontario (25.0% less) and Toronto, Ontario (4.0% less).
Years of Experience
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