The average salary for a Computer / Network Support Technician in Canada is C$45,113.
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C$34k - C$65k
C$65 - C$4k
C$0 - C$2k
C$31k - C$66k
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Job Description for Computer / Network Support Technician
A Computer/Network Support Technician’s main responsibility is to provide technical support to the computer and network operations. This includes initially receiving problem calls from users either online or by telephone and troubleshooting the problem until it is resolved. It also involves updating the system log by creating a problem ticket and entering the details of the problem such as the caller name, the application program affected, the root cause of the problem, etc. This job requires ex…Read more
Computer / Network Support Technician Tasks
- Provide continuous status information to ensure customer satisfaction.
- Initiate customer contact, escalate to appropriate parties and resolve incidents.
- Answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing technical problems.
- Respond to technical issues as they arise.
Explore the most common career paths for Computer / Network Support Technician. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Computer / Network Support Technician
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Computer / Network Support Technician Job Listings
Popular Skills for Computer / Network Support Technician
Skills in Network Support are correlated to pay that is above average. Skills that pay less than market rate include Cisco Networking, Microsoft Office, Network Management / Administration and Windows Operating System General Use.
Pay by Experience Level for Computer / Network Support Technician
An entry-level Computer / Network Support Technician with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of C$38,219 based on 42 salaries. An early career Computer / Network Support Technician with 1-4 years of experience earns an average total compensation of C$41,636 based on 196 salaries. A mid-career Computer / Network Support Technician with 5-9 years of experience earns an average total compensation of C$47,083 based on 114 salaries. An experienced Computer / Network Support Technician with 10-19 years of experience earns an average total compensation of C$48,805 based on 101 salaries. In their late career (20 years and higher), employees earn an average total compensation of C$60,984.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Computer / Network Support Technician in their job title in Vancouver, British Columbia earn an average of 12.3% more than the national average. These job titles also find higher than average salaries in Edmonton, Alberta (11.5% more) and Calgary, Alberta (5.8% more). The lowest salaries can be found in Montréal, Québec (11.8% less), Ottawa, Ontario (11.3% less) and Winnipeg, Manitoba (5.8% less).
Years of Experience
This data is based on 482 survey responses.
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