The average salary for a Credit / Collections Officer is C$47,343.
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C$35k - C$58k
C$700 - C$10k
C$0 - C$2k
C$31k - C$58k
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Job Description for Credit / Collections Officer
A credit/collections officer is responsible for answering inbound calls and making outbound calls to clients who are past due on their accounts. Experience in the credit or banking industry is preferred but not necessary, as it is often an entry-level position. Good communication skills are essential, as the credit/collections officer will be trying to recover company losses by obtaining payments from delinquent clients. The credit/collections officer must be able to handle basic math to set up …Read more
Credit / Collections Officer Tasks
- Identify and communicate with customers with delinquent accounts by mail, phone, etc.
- Work out terms for payment or initiates other actions as necessary.
- Ensure collections operations function smoothly and effectively.
Credit / Collections Officer Job Listings
Popular Skills for Credit / Collections Officer
Skills in Bill Collections, Negotiation, Accounts Receivable and Customer Service are correlated to pay that is above average. Skills that pay less than market rate include Credit Control.
Pay by Experience Level for Credit / Collections Officer
An entry-level Credit / Collections Officer with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of C$39,998 based on 18 salaries. An early career Credit / Collections Officer with 1-4 years of experience earns an average total compensation of C$44,101 based on 41 salaries. A mid-career Credit / Collections Officer with 5-9 years of experience earns an average total compensation of C$47,544 based on 47 salaries. An experienced Credit / Collections Officer with 10-19 years of experience earns an average total compensation of C$48,815 based on 59 salaries. In their late career (20 years and higher), employees earn an average total compensation of C$51,241.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Credit / Collections Officer in their job title in Brampton, Ontario earn an average of 25.1% more than the national average. These job titles also find higher than average salaries in Mississauga, Ontario (9.1% more) and Vancouver, British Columbia (8.7% more). The lowest salaries can be found in Montréal, Québec (13.8% less), Ottawa, Ontario (2.8% less) and Toronto, Ontario (1.6% less).
Years of Experience
This data is based on 185 survey responses.
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