A Customer Service Administrator earns an average salary of C$38,822 per year.

C$33,661 - C$54,099
C$34K
C$39K
C$54K
MEDIAN: C$39,256
10%
50%
90%
C$13.89 - C$22.24
C$14
C$15
C$22
MEDIAN: C$15.26
10%
50%
90%
C$0C$54K
Salary C$33,661 - C$54,099
Bonus C$309 - C$5,081
Profit Sharing C$1,600
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$30,522 - C$51,291
  • Country: Canada
  • Currency: CAD
  • Updated: 20 Jan 2018
  • Individuals Reporting: 79
Hourly Data C$0C$28
Hourly Rate C$13.89 - C$22.24
Overtime C$21.00
Annual Data C$0C$51K
Bonus C$309 - C$5,081
Profit Sharing C$1,600
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$30,522 - C$51,291
  • Country: United States
  • Currency: CAD
  • Updated: 20 Jan 2018
  • Individuals Reporting: 36

Job Description for Customer Service Administrator

A customer service administrator holds a supervisory position, handling customer inquiries and overseeing the needs and requirements of the customer service representatives working in their department. This is normally an office-type position that requires equal parts clerical skill and communications savvy.

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Customer Service Administrator Tasks

  • Manage client accounts and ensure orders are timely and specifications are met.
  • Track metrics for success, including customer satisfaction.
  • Document and track instructions for clients, including deadlines, troubleshooting tips, and estimated performance.
  • Communicate frequently with sales team, clients, brokers, manufacturers, and other groups to reach deadlines.

Customer Service Administrator Job Listings

Pay by Experience Level for Customer Service Administrator

Pay by Experience for a Customer Service Administrator has a negative trend. An entry-level Customer Service Administrator with less than 5 years of experience can expect to earn an average total compensation of C$37,000 based on 28 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Administrator with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of C$41,000 based on 15 salaries. An experienced Customer Service Administrator which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of C$37,000 based on 12 salaries. A Customer Service Administrator with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of C$36,000 based on 8 salaries.

Pay Difference by Location

National Average: C$38,429

Larger city markers indicate a job is popular in that location.

Customer Service Administrator Reviews

Q: What is it like working as a Customer Service Administrator?

Customer Service Administrator in hartney:
"Enjoyable."
Pros: The customers and getting other people organized.
Cons: Chasing after the technicians for work orders to be completed.

Related Job Salaries

Key Stats for Customer Service Administrator

Gender

Female
90 %
Male
10 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 17 votes.
Less than 1 year
1%
1-4 years
47%
5-9 years
25%
10-19 years
15%
20 years or more
12%

Experience Affects Customer Service Administrator Salaries

▲6%

National Average
C$38,000

▼3%

▼4%

▼5%

Skills That Affect Customer Service Administrator Salaries


National Average
C$38,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 17 votes.

Gender

Female
90 %
Male
10 %

Years of Experience

Less than 1 year
1%
1-4 years
47%
5-9 years
25%
10-19 years
15%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 80%
vision benefits
Vision: 61%
no benefits
None: 17%