The average salary for a Customer Service Advisor is C$38,486 per year. Pay for this job rises steadily for more experienced workers, but goes down noticeably for the few employees with more than 20 years' experience. People in this job generally don't have more than 20 years' experience.

C$29,425 - C$58,033
C$29K
C$39K
C$58K
MEDIAN: C$38,654
10%
50%
90%
C$11.75 - C$20.32
C$12
C$15
C$20
MEDIAN: C$14.96
10%
50%
90%
C$0C$58K
Salary C$29,425 - C$58,033
Bonus C$504 - C$2,990
Profit Sharing C$1,500
Commission C$4,250
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$26,934 - C$53,657
  • Country: Canada
  • Currency: CAD
  • Updated: 20 Jan 2018
  • Individuals Reporting: 159
Hourly Data C$0C$79
Hourly Rate C$11.75 - C$20.32
Overtime C$1.01 - C$79.46
Annual Data C$0C$53K
Bonus C$504 - C$2,990
Commission C$4,250
Profit Sharing C$1,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$26,934 - C$53,657
  • Country: United States
  • Currency: CAD
  • Updated: 20 Jan 2018
  • Individuals Reporting: 94

Job Description for Customer Service Advisor

Customer service advisors are the front line for a company when their customers elect to contact them. They clients can work in a large variety of industries and the companies will often offer extensive training on their products and services. Most often these customer service analysts are interacting with clients on the phone, utilizing a headset, telephone system and computer.

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Customer Service Advisor Tasks

  • Manage daily and special orders and operations for specific accounts.
  • Provide estimates and documentation, recommending level of work and obtaining agreement.
  • Update and document accounts, including orders, escalations, and transactions.
  • Work with other departments to ensure flow of goods and services and clear communication.

Customer Service Advisor Pay By Employer

$0$43K

$35,304

Jiffylube
15 profiles
$20,049

$19,624

Microsoft Corp
10 profiles
$29,230

$26,416

Customer Service Advisor Job Listings

Pay by Experience Level for Customer Service Advisor

Pay by Experience for a Customer Service Advisor has a neutral trend. An entry-level Customer Service Advisor with less than 5 years of experience can expect to earn an average total compensation of C$36,000 based on 75 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Advisor with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of C$40,000 based on 32 salaries. An experienced Customer Service Advisor which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of C$42,000 based on 22 salaries. A Customer Service Advisor with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of C$36,000 based on 10 salaries.

Pay Difference by Location

National Average: C$35,983

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Customer Service Advisor

Gender

Female
62 %
Male
38 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 38 votes.
Less than 1 year
6%
1-4 years
53%
5-9 years
20%
10-19 years
16%
20 years or more
5%

Experience Affects Customer Service Advisor Salaries

▲17%

▲11%

▼0%

National Average
C$36,000

▼1%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 38 votes.

Gender

Female
62 %
Male
38 %

Years of Experience

Less than 1 year
6%
1-4 years
53%
5-9 years
20%
10-19 years
16%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 73%
vision benefits
Vision: 58%
no benefits
None: 14%