The average rate for a Customer Service Agent is C$14.24 per hour. People in this job generally don't have more than 20 years' experience. A skill in Problem Solving is associated with high pay for this job.

C$29,020 - C$51,875
C$29K
C$40K
C$52K
MEDIAN: C$40,375
10%
50%
90%
C$11.39 - C$19.83
C$11
C$14
C$20
MEDIAN: C$14.18
10%
50%
90%
C$0C$51K
Salary C$29,020 - C$51,875
Bonus C$776 - C$7,710
Profit Sharing C$2,250
Commission C$875
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,242 - C$50,171
  • Country: Canada
  • Currency: CAD
  • Updated: 17 Oct 2017
  • Individuals Reporting: 53
Hourly Data C$0C$43
Hourly Rate C$11.39 - C$19.83
Overtime C$10.30 - C$43.63
Annual Data C$0C$50K
Bonus C$776 - C$7,710
Commission C$875
Profit Sharing C$2,250
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,242 - C$50,171
  • Country: United States
  • Currency: CAD
  • Updated: 17 Oct 2017
  • Individuals Reporting: 111

Customer Service Agent Job Listings

Pay by Experience Level for Customer Service Agent

Pay by Experience for a Customer Service Agent has a positive trend. An entry-level Customer Service Agent with less than 5 years of experience can expect to earn an average total compensation of C$30,000 based on 101 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Agent with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of C$35,000 based on 57 salaries. An experienced Customer Service Agent which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of C$39,000 based on 27 salaries. A Customer Service Agent with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of C$41,000 based on 13 salaries.

Pay Difference by Location

National Average: C$32,463

Larger city markers indicate a job is popular in that location.

Customer Service Agent Reviews

Q: What is it like working as a Customer Service Agent?

Customer Service Agent in St Laurent:
"IT COULD BE VERY STRESSFUL."
Pros: Meeting new and interesting people .
Cons: Impatien customers.

Related Job Salaries

Key Stats for Customer Service Agent

Gender

Female
65 %
Male
35 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 31 votes.
Less than 1 year
8%
1-4 years
38%
5-9 years
31%
10-19 years
15%
20 years or more
8%

Experience Affects Customer Service Agent Salaries

▲25%

▲20%

▲8%

National Average
C$32,000

▼6%

Skills That Affect Customer Service Agent Salaries

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 31 votes.

Gender

Female
65 %
Male
35 %

Years of Experience

Less than 1 year
8%
1-4 years
38%
5-9 years
31%
10-19 years
15%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 69%
dental benefits
Dental: 58%
vision benefits
Vision: 43%
no benefits
None: 29%