Average Customer Service Agent Hourly Pay in Canada

C$15.55
Avg. Base Hourly Rate (CAD)
10%
CA$12.77
MEDIAN
CA$15.55
90%
CA$21.68

The average hourly pay for a Customer Service Agent is C$15.55

Hourly Rate
C$13 - C$22
Bonus
C$294 - C$5k
Profit Sharing
C$405 - C$3k
Commission
C$125 - C$3k
Total Pay
C$28k - C$50k
Is Average Customer Service Agent Hourly Pay in Canada your job title? Find out what you should be paid
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What Do Customer Service Agents Do?

Customer Service Agent Tasks
  • Provide troubleshooting and technical assistance to customers.
  • Assess the customer's needs and translation into solutions.
  • Coordinate with customers to resolve any billing inquiries.
  • Act as the first point of contact for customers seeking help with products or technical issues.
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Job Satisfaction for Customer Service Agent

3.7 out of 5
(46)
Highly Satisfied
84Reviews
Based on 46 responses, the job of Customer Service Agent has received a job satisfaction rating of 3.67 out of 5. On average, Customer Service Agents are highly satisfied with their job.

Gender Breakdown

Female
72.7%
Male
26.4%
Prefer to self-define
0.9%
This data is based on 110 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

71%

Dental

63%

Vision

49%

None

26%