The average hourly pay for a Customer Service Assistant in Canada is C$13.25.
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C$11 - C$21
C$150 - C$3,500
C$23,335 - C$48,428
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Job Description for Customer Service Assistant
Customer service assistants are responsible for completing customer service tasks and assisting with other administrative duties as required. They interact with customers and work to resolve their inquiries. Additionally, these assistants must help create and maintain business relationships with individuals inside and outside their organization to increase customer satisfaction. Customer service assistants must follow strict company rules and strive to reach objectives set by supervisors. Some o…Read more
Customer Service Assistant Tasks
- Completes transactions, records of complaints and actions taken, comments using internal PC systems.
- Responds to telephone, mail and face-to-face inquires about the company's products or services following standard scripts and procedures.
- Documents details of telephone conversation and actions taken .
Explore the most common career paths for Customer Service Assistant. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Customer Service Assistant
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Customer Service Assistant Job Listings
Popular Skills for Customer Service Assistant
Avg. Hourly Rate
Pay by Experience Level for Customer Service Assistant
An entry-level Customer Service Assistant with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of C$11.64 based on 16 salaries. An early career Customer Service Assistant with 1-4 years of experience earns an average total compensation of C$13.31 based on 29 salaries. A mid-career Customer Service Assistant with 5-9 years of experience earns an average total compensation of C$16.28 based on 14 salaries. An experienced Customer Service Assistant with 10-19 years of experience earns an average total compensation of C$22.35 based on 9 salaries.
Pay Difference by Location
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Years of Experience
This data is based on 68 survey responses.
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