Average Customer Service Associate Hourly Pay in Canada

C$13.19
Avg. Hourly RateShow Salary
C$1,458
Bonus
C$1,500
Commission
C$393
Profit Sharing
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The average hourly pay for a Customer Service Associate in Canada is C$13.19.
10%
C$11.02
MEDIAN
C$13.19
90%
C$17.22
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United States (change)
Hourly Rate
C$11 - C$17
Bonus
C$99 - C$5,017
Profit Sharing
C$145 - C$997
Commission
C$197 - C$6,533
Total Pay
C$23,277 - C$44,413

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Job Description for Customer Service Associate

Customer Service Associate Tasks
  • Provide troubleshooting and technical assistance to customers.
  • Assess the customer's needs and translation into solutions.
  • Coordinate with customers to resolve any billing inquiries.
  • Act as the first point of contact for customers seeking help with products or technical issues.

Job Satisfaction for Customer Service Associate

3.6 out of 5
(53)
Highly Satisfied
100Reviews

Popular Employer Salaries for Customer Service Associate

The top respondents for the job title Customer Service Associate are from the companies Wal-Mart Stores, Inc, Lowe's Home Improvement Inc. and Lowe's Companies, Inc. Reported salaries are highest at Lowe's Home Improvement Inc. where the average pay is C$13.76. Other companies that offer high salaries for this role include Lowe's Companies, Inc, earning around C$13.30. Wal-Mart Stores, Inc pays the lowest at around C$11.53. The Home Depot Inc. also pays on the lower end of the scale, paying C$12.90.

Customer Service Associate Job Listings

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Popular Skills for Customer Service Associate

Skills in Customer Service, Oral / Verbal Communication, Cash Handling, Phone Support and Customer Relations are correlated to pay that is above average.

Pay by Experience Level for Customer Service Associate

An entry-level Customer Service Associate with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of C$12.57 based on 29 salaries. An early career Customer Service Associate with 1-4 years of experience earns an average total compensation of C$12.64 based on 168 salaries. A mid-career Customer Service Associate with 5-9 years of experience earns an average total compensation of C$13.39 based on 58 salaries. An experienced Customer Service Associate with 10-19 years of experience earns an average total compensation of C$14.59 based on 43 salaries. In their late career (20 years and higher), employees earn an average total compensation of C$14.
Employees with Customer Service Associate in their job title in Edmonton, Alberta earn an average of 12.7% more than the national average. These job titles also find higher than average salaries in Toronto, Ontario (7.8% more) and Mississauga, Ontario (0.3% more). The lowest salaries can be found in Montréal, Québec (6.7% less), Calgary, Alberta (6.1% less) and Ottawa, Ontario (4.5% less).

Years of Experience

This data is based on 315 survey responses.
Entry Level
9.2%
Early Career
53.3%
Mid Career
18.4%
Experienced
13.7%
Late Career
5.4%

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