A Customer Support Analyst earns an average salary of C$41,353 per year. People in this job generally don't have more than 20 years' experience. Experience has a moderate effect on pay for this job.

C$35,417 - C$53,981
C$35K
C$43K
C$54K
MEDIAN: C$43,404
10%
50%
90%
C$17.80 - C$20.49
C$20
MEDIAN: C$19.56
50%
C$0C$54K
Salary C$35,417 - C$53,981
Bonus C$2,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$35,606 - C$54,182
  • Country: Canada
  • Currency: CAD
  • Updated: 12 Jan 2018
  • Individuals Reporting: 34
Hourly Data C$0C$29
Hourly Rate C$19.56
Overtime C$29.62
Annual Data C$0C$54K
Bonus C$2,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$35,606 - C$54,182
  • Country: United States
  • Currency: CAD
  • Updated: 12 Jan 2018
  • Individuals Reporting: 9

Job Description for Customer Support Analyst

  • Process and analyze customer requests and provide troubleshooting and inquiry answers.
  • Collaborate with internal contacts or partners to resolve problems.
  • Collect and analyze customer data, determine solutions, and inform customers of any changes or actions taken.

Customer Support Analyst Job Listings

Pay Difference by Location

National Average: C$42,275

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Support Analyst

Gender

Female
31 %
Male
69 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.
Less than 1 year
5%
1-4 years
67%
5-9 years
9%
10-19 years
16%
20 years or more
2%

Experience Affects Customer Support Analyst Salaries

▲26%

▲10%

National Average
C$42,000

▼2%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.

Gender

Female
31 %
Male
69 %

Years of Experience

Less than 1 year
5%
1-4 years
67%
5-9 years
9%
10-19 years
16%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 76%
vision benefits
Vision: 55%
no benefits
None: 12%