The average salary for a Customer Support Representative is C$39,580 per year. People in this job generally don't have more than 20 years' experience.

C$29,426 - C$56,873
C$29K
C$39K
C$57K
MEDIAN: C$38,553
10%
50%
90%
C$11.02 - C$23.10
C$11
C$15
C$23
MEDIAN: C$14.87
10%
50%
90%
C$0C$56K
Salary C$29,426 - C$56,873
Bonus C$750 - C$5,500
Profit Sharing C$2,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$25,425 - C$51,968
  • Country: Canada
  • Currency: CAD
  • Updated: 20 Jan 2018
  • Individuals Reporting: 124
Hourly Data C$0C$23
Hourly Rate C$11.02 - C$23.10
Hourly Tips C$0.20
Overtime C$19.50
Annual Data C$0C$51K
Bonus C$750 - C$5,500
Profit Sharing C$2,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$25,425 - C$51,968
  • Country: United States
  • Currency: CAD
  • Updated: 20 Jan 2018
  • Individuals Reporting: 70

Job Description for Customer Support Representative

  • Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
  • First point of customer contact for general inquiries like pricing, products, scheduling etc.
  • Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.

Customer Support Representative Pay By Employer

$0$35K

$35,000

Common Career Paths for Customer Support Representative


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Customer Support Representative Job Listings

Pay by Experience Level for Customer Support Representative

Pay by Experience for a Customer Support Representative has a positive trend. An entry-level Customer Support Representative with less than 5 years of experience can expect to earn an average total compensation of C$36,000 based on 95 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Support Representative with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of C$40,000 based on 26 salaries. An experienced Customer Support Representative which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of C$47,000 based on 17 salaries. A Customer Support Representative with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of C$47,000 based on 7 salaries.

Pay Difference by Location

National Average: C$36,440

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Customer Support Representative

Gender

Female
51 %
Male
49 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 19 votes.
Less than 1 year
12%
1-4 years
52%
5-9 years
17%
10-19 years
14%
20 years or more
5%

Experience Affects Customer Support Representative Salaries

▲28%

▲28%

▲11%

▼0%

National Average
C$36,000

Skills That Affect Customer Support Representative Salaries



National Average
C$36,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 19 votes.

Gender

Female
51 %
Male
49 %

Years of Experience

Less than 1 year
12%
1-4 years
52%
5-9 years
17%
10-19 years
14%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 61%
vision benefits
Vision: 40%
no benefits
None: 24%