The average hourly pay for a Front Desk Agent in Canada is C$13.87.
Is Front Desk Agent your job title? Get a personalized salary report!
C$11 - C$18
C$152 - C$1,973
C$0 - C$203
C$0 - C$2,000
C$23,978 - C$37,556
Your Market Worth Over Time
How has your pay changed over time for your market? Find out by taking our salary quiz.
Job Description for Front Desk Agent
Front desk agents may also be called receptionists, secretaries, clerks, etc. and they work in a wide range of industries. While the typical office receptionist works normal business hours in a professional setting, front desk agents for other types of businesses may be working at any hour of the day or night, in a wide variety of places. Hotel clerks, hospital receptionists and emergency service desk agents, for example, are available around the clock. Regardless of the industry in which they …Read more
Front Desk Agent Tasks
- Assist clients with check-in, check-out, and other standard operations.
- Handle and document complaints, problems, and concerns.
- Explain pricing and room options over the phone and in person.
- Greet clients and walk-ins and provide information, assistance, and security.
- Create, deliver, and explain bills and collect payments.
Job Satisfaction for Front Desk Agent
Popular Employer Salaries for Front Desk Agent
The top respondents for the job title Front Desk Agent are from the companies Holiday Inn, Best Western International, Inc. and Days Inn. Reported salaries are highest at Marriott International, Inc. where the average pay is C$15.10. Other companies that offer high salaries for this role include Best Western International, Inc., earning around C$14.27. Days Inn pays the lowest at around C$12.49. Holiday Inn also pays on the lower end of the scale, paying C$14.24.
Explore the most common career paths for Front Desk Agent. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Front Desk Agent
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Front Desk Agent Job Listings
Search for more jobs
Popular Skills for Front Desk Agent
Avg. Hourly Rate
Skills in Customer Relations, Phone Support, Systems Computer/Console Operations and Microsoft Office are correlated to pay that is above average. Skills that pay less than market rate include Customer Service.
Pay by Experience Level for Front Desk Agent
An entry-level Front Desk Agent with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of C$13.29 based on 31 salaries. An early career Front Desk Agent with 1-4 years of experience earns an average total compensation of C$13.78 based on 202 salaries. A mid-career Front Desk Agent with 5-9 years of experience earns an average total compensation of C$14.76 based on 46 salaries. An experienced Front Desk Agent with 10-19 years of experience earns an average total compensation of C$14.89 based on 18 salaries. In their late career (20 years and higher), employees earn an average total compensation of C$14.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Front Desk Agent in their job title in Montréal, Québec earn an average of 33.6% more than the national average. These job titles also find higher than average salaries in Vancouver, British Columbia (15.1% more) and Victoria, British Columbia (14.2% more). The lowest salaries can be found in Winnipeg, Manitoba (6.2% less).
Years of Experience
This data is based on 307 survey responses.
Related Job Salaries
C$11 - C$20
C$13 - C$24
C$13 - C$22
C$12 - C$19
C$11 - C$15
C$11 - C$16
C$14 - C$25
C$15 - C$28
C$12 - C$20
C$15 - C$30