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Average Front Desk Agent Hourly Pay in Canada

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Profit Sharing
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The average hourly pay for a Front Desk Agent in Canada is C$14.21.
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Hourly Rate
C$12 - C$18
C$153 - C$1,957
Profit Sharing
C$0 - C$3,100
C$900 - C$3,000
Total Pay
C$24,722 - C$38,727
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What Do Front Desk Agents Do?

Front Desk Agent Tasks
  • Assist clients with check-in, check-out, and other standard operations.
  • Handle and document complaints, problems, and concerns.
  • Explain pricing and room options over the phone and in person.
  • Greet clients and walk-ins and provide information, assistance, and security.
  • Create, deliver, and explain bills and collect payments.

Job Satisfaction for Front Desk Agent

3.5 out of 5

Popular Employer Salaries for Front Desk Agent

The top respondents for the job title Front Desk Agent are from the companies Holiday Inn, Days Inn and Best Western International, Inc.. Reported salaries are highest at Marriott International, Inc. where the average pay is C$15.10. Other companies that offer high salaries for this role include Best Western International, Inc., earning around C$14.49. Days Inn pays the lowest at around C$12.49. Holiday Inn also pays on the lower end of the scale, paying C$14.33.

Career Paths

Explore the most common career paths for Front Desk Agent. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Front Desk Agent
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Front Desk Agent Job Listings

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What Are Popular Skills for Front Desk Agents?

Skills in Customer Service, Customer Relations and Phone Support are correlated to pay that is above average. Skills that pay less than market rate include Microsoft Office and Systems Computer/Console Operations.

What is the Pay by Experience Level for Front Desk Agents?

An entry-level Front Desk Agent with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of C$13.82 based on 29 salaries. An early career Front Desk Agent with 1-4 years of experience earns an average total compensation of C$14.26 based on 179 salaries. A mid-career Front Desk Agent with 5-9 years of experience earns an average total compensation of C$14.76 based on 39 salaries. An experienced Front Desk Agent with 10-19 years of experience earns an average total compensation of C$14.93 based on 23 salaries. In their late career (20 years and higher), employees earn an average total compensation of C$14.
Employees with Front Desk Agent in their job title in Montréal, Québec earn an average of 30.4% more than the national average. These job titles also find higher than average salaries in Vancouver, British Columbia (13.4% more) and Victoria, British Columbia (13.2% more). The lowest salaries can be found in Winnipeg, Manitoba (6.9% less).

Years of Experience

This data is based on 277 survey responses.
Entry Level
Early Career
Mid Career
Late Career