The average pay for a Help Desk Analyst (Computer) is C$44,894 per year. Most people move on to other jobs if they have more than 20 years' experience in this field.

C$36,376 - C$58,190
C$36K
C$45K
C$58K
MEDIAN: C$44,848
10%
50%
90%
C$13.80 - C$33.81
C$14
C$20
C$34
MEDIAN: C$19.90
10%
50%
90%
C$0C$60K
Salary C$36,376 - C$58,190
Bonus C$873 - C$3,531
Profit Sharing C$2,400
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$34,160 - C$60,750
  • Country: Canada
  • Currency: CAD
  • Updated: 20 Jan 2018
  • Individuals Reporting: 79
Hourly Data C$0C$34
Hourly Rate C$13.80 - C$33.81
Overtime C$34.62
Annual Data C$0C$60K
Bonus C$873 - C$3,531
Profit Sharing C$2,400
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$34,160 - C$60,750
  • Country: United States
  • Currency: CAD
  • Updated: 20 Jan 2018
  • Individuals Reporting: 28

Job Description for Help Desk Analyst (Computer)

A help desk analyst (computer) provides technical support on computers. He or she offers assistance either to the employees of a company who need to use them for work or, in the case of hardware or software companies, for customers who have made purchases from the company. The help desk analyst listens to the difficulties an employee or customer is having and works to attempt to solve the problems.

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Help Desk Analyst (Computer) Tasks

  • Install and update desktops, laptops, PDAs, peripherals, networks, and related software.
  • Troubleshoot all information technology issues, including software, hardware, and networking.

Help Desk Analyst (Computer) Pay By Employer

$0$43K

$38,900

Common Career Paths for Help Desk Analyst (Computer)


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Help Desk Analyst (Computer) Job Listings

Pay Difference by Location

National Average: C$44,687

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Help Desk Analyst (Computer)

Gender

Female
16 %
Male
84 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 17 votes.
Less than 1 year
6%
1-4 years
50%
5-9 years
18%
10-19 years
21%
20 years or more
6%

Experience Affects Help Desk Analyst (Computer) Salaries

Experienced
▲24%

▲1%

National Average
C$45,000

▼2%

Skills That Affect Help Desk Analyst (Computer) Salaries

Help Desk / Desktop Support (Tier 2)
▲4%

A+
▲2%

Cisco Networking
▲2%

National Average
C$45,000

Microsoft Exchange
▼1%



Microsoft Office
▼8%

Windows NT / 2000 / XP Networking
▼8%

Windows Operating System General Use
▼11%

Network Support
▼12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 17 votes.

Gender

Female
16 %
Male
84 %

Years of Experience

Less than 1 year
6%
1-4 years
50%
5-9 years
18%
10-19 years
21%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 70%
vision benefits
Vision: 64%
no benefits
None: 23%