A Member Services Manager earns an average salary of C$45,878 per year. People in this job generally don't have more than 20 years' experience.

C$35,395 - C$62,732
C$35K
C$48K
C$63K
MEDIAN: C$48,377
10%
50%
90%
C$0C$62K
Salary C$35,395 - C$62,732
Bonus C$2,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$30,304 - C$62,161
  • Country: Canada
  • Currency: CAD
  • Updated: 19 Jan 2018
  • Individuals Reporting: 33

Job Description for Member Services Manager

  • Provide customer service to members, including coordinating service coverage, answering questions, and handling complex cases.
  • Develop methods and outreach to grow member base and increase renewals.
  • Collect data, analyze, and predict metrics and budgets to evaluate services, staff, and member needs.
  • Manage staff and schedules, and ensure member services are uninterrupted and high quality.

Member Services Manager Job Listings

Related Job Salaries

Key Stats for Member Services Manager

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.
Less than 1 year
3%
1-4 years
38%
5-9 years
27%
10-19 years
27%
20 years or more
5%

Experience Affects Member Services Manager Salaries

Experienced
▲27%

Mid-Career
▲17%

National Average
C$47,000

Entry-Level
▼5%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.

Years of Experience

Less than 1 year
3%
1-4 years
38%
5-9 years
27%
10-19 years
27%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 83%
vision benefits
Vision: 73%
no benefits
None: 17%