A Software Support Engineer earns an average salary of C$69,552 per year. Most people move on to other jobs if they have more than 20 years' experience in this field.

C$40,406 - C$79,057
C$40K
C$63K
C$79K
MEDIAN: C$62,563
10%
50%
90%
C$0C$79K
Salary C$40,406 - C$79,057
Bonus C$2,528
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$41,022 - C$78,838
  • Country: Canada
  • Currency: CAD
  • Updated: 11 Jan 2018
  • Individuals Reporting: 27

Job Description for Software Support Engineer

A software support engineer provides technical assistance related to software for customers and/or their company's employees. As part of a company's technical support staff, a software support engineer works specifically with computer software to identify issues, help others work with and around those issues, and develop and implement solutions as needed. Depending on the specific requirements of the position, a support engineer may work strictly inside or outside the organization, though some companies ask software support engineers to do both.

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Software Support Engineer Tasks

  • Deploy new applications and upgrades, monitor their impact, and restore systems when necessary.
  • Review problem logs and test programming solutions.
  • Manage source code repositories and configuration of software.
  • Provide customer support and assistance when required, interacting with third-party software vendors as needed.

Software Support Engineer Job Listings

Key Stats for Software Support Engineer

Gender

Female
14 %
Male
86 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 7 votes.
Less than 1 year
3%
1-4 years
32%
5-9 years
19%
10-19 years
35%
20 years or more
10%

Experience Affects Software Support Engineer Salaries

Experienced
▲15%

National Average
C$62,000

Entry-Level
▼15%

Mid-Career
▼16%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 7 votes.

Gender

Female
14 %
Male
86 %

Years of Experience

Less than 1 year
3%
1-4 years
32%
5-9 years
19%
10-19 years
35%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 89%
dental benefits
Dental: 85%
vision benefits
Vision: 56%
no benefits
None: 11%