Support Analyst, Information Technology (IT) Reviews - Page 2

3.7
(67)
Highly Satisfied
Last updated Sep 27 2021
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Support Analyst, Information Technology (IT) Reviews

What is it like working as a Support Analyst, Information Technology (IT)?

January 2015
Training.
Support Analyst, Information Technology (IT):
You will usually be expected within IT to pay for your own training unless you have a degree.
May 2015
Beware!
Support Analyst, Information Technology (IT):
Don't settle for less, Don't work for less than industry standard.
June 2015
Take interacting with your team to heart.
Support Analyst, Information Technology (IT):
Pay attention to details, and key in on what you co-workers do to succeed at their tasks and learn and emulate those things. Accept that the work will always be changing, even if it seems like it's been the same "forever" - it hasn't. Figure out how to work well with your team mates and do so. Be open to learning new things. Show up and don't be afraid to do "the dirty work" others don't like - doing so will get your team mates to count on you. Always be sure to complete what you're working on - don't give half finished work to your team mates.
July 2015
Support Analyst, Information Technology (IT):
Pros: Flexibility in timings. No unnecessary pressure.
Cons: Not much preference to your choice of technologies/work profiles. Limited opportunities.
July 2015
Looking for good platform where I could gain good experience.
Support Analyst, Information Technology (IT):
Pros: The Way to handle to situation, as we have to maintain SLA.
Cons: The Company was not paying as we fresher were giving our effort.
September 2015
AllegianceMD.
Support Analyst, Information Technology (IT):
Pros: I know the product and can train users & troubleshoot in my sleep. Lenient with dress/hair code.
Cons: Lack of consistency, lack of seniority, lack of respect for what's done/said to keep clients.
September 2015
Career Path.
Support Analyst, Information Technology (IT):
The job should be a transitional one that allows you to learn the systems at a company, but lead to eventually working in either Network Engineering or Systems Engineering. Also, learn to script. It will become a priceless skill as you automate via scripting most of job, so you can manage it better.

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