EGP 158,709
Avg. Salary
Avg. Hourly Rate

Average additional compensation:

EGP 10,000

Bonus

EGP 17,750

Profit Sharing

What am I worth?
How should I pay?

The average pay for a Call Center Manager is {{pay}} per hour.

The average pay for a Call Center Manager is EGP 158,709 per year.

10%
EGP 0.00
10%
EGP 0.00
50%
EGP 0.00
90%
90%
MEDIAN EGP 0.00
10%
EGP 47k
10%
EGP 159k
50%
EGP 365k
90%
90%
MEDIAN EGP 158,709
EGP 46,773 - EGP 364,923
EGP 47K
EGP 160K
EGP 360K
MEDIAN: EGP 158,709
10%
50%
90%
EGP 0EGP 364K
Salary EGP 46,773 - EGP 364,923
Bonus EGP 10,000
Profit Sharing EGP 17,750
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
EGP 46,773 - EGP 364,923
  • Country: Egypt
  • Currency: EGP
  • Updated: 24 May 2019
  • Individuals Reporting: 17

Job Description for Call Center Manager

A call center manager is responsible for ensuring their organization's call center operates effectively and efficiently at all times. They must maintain a high level of customer satisfaction, and the ability to maintain a positive, professional attitude with customers and colleagues is essential. A call center manager is responsible for training, scheduling and leading their customer service team, as well as overseeing strategies for inbound and outbound calls. Most call center managers must be capable of using particular software programs, as well as possess the ability to type and run various company reports. They oversee their call center's statistics and take proactive and reactive steps to improve those statistics as needed. Additionally, they help provide guidance and training to employees to improve performance.

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Call Center Manager Job Listings

Pay Difference by Location

20%

National Average: EGP 180,000

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Call Center Manager

Gender

Female
20 %
Male
80 %
1-4 years
12%
5-9 years
29%
10-19 years
53%
20 years or more
6%

Gender

Female
20 %
Male
80 %

Years of Experience

1-4 years
12%
5-9 years
29%
10-19 years
53%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 67%
dental benefits
Dental: 20%
vision benefits
Vision: 20%
no benefits
None: 33%