EGP 137,739
Avg. Salary
Avg. Hourly Rate

Average additional compensation:

EGP 1,500

Bonus

EGP 17,750

Profit Sharing

What am I worth?
How should I pay?

The average pay for a Call Center Manager is {{pay}} per hour.

The average pay for a Call Center Manager is EGP 137,739 per year.

EGP 0.00
10%
EGP 0.00
50%
EGP 0.00
90%
MEDIAN EGP 0.00
EGP 47k
10%
EGP 138k
50%
EGP 358k
90%
MEDIAN EGP 137,739
EGP 47,344 - EGP 357,586
EGP 47K
EGP 140K
EGP 360K
MEDIAN: EGP 137,739
10%
50%
90%
EGP 0EGP 357K
Salary EGP 47,344 - EGP 357,586
Bonus EGP 1,500
Profit Sharing EGP 17,750
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
EGP 47,344 - EGP 357,586
  • Country: Egypt
  • Currency: EGP
  • Updated: 19 Jan 2019
  • Individuals Reporting: 10

Job Description for Call Center Manager

A call center manager is responsible for ensuring their organization's call center operates effectively and efficiently at all times. They must maintain a high level of customer satisfaction, and the ability to maintain a positive, professional attitude with customers and colleagues is essential. A call center manager is responsible for training, scheduling and leading their customer service team, as well as overseeing strategies for inbound and outbound calls. Most call center managers must be capable of using particular software programs, as well as possess the ability to type and run various company reports. They oversee their call center's statistics and take proactive and reactive steps to improve those statistics as needed. Additionally, they help provide guidance and training to employees to improve performance.

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Call Center Manager Job Listings

Pay Difference by Location

28%

National Average: EGP 149,500

Larger city markers indicate a job is popular in that location.

Key Stats for Call Center Manager

Gender

Female
33 %
Male
67 %
10-19 years
90%
20 years or more
10%

Gender

Female
33 %
Male
67 %

Common Health Benefits

medical benefits
Medical: 56%
dental benefits
Dental: 11%
vision benefits
Vision: 11%
no benefits
None: 44%