€38,619
Avg. Salary
€12.00
Avg. Hourly Rate

Average additional compensation:

€3,200

Bonus

€3,000

Profit Sharing

What am I worth?
How should I pay?

The average pay for a Customer Service Manager is €12.00 per hour.

The average pay for a Customer Service Manager is €38,619 per year.

€9.45
10%
€12.00
50%
€17.18
90%
MEDIAN €12.00
€26k
10%
€39k
50%
€53k
90%
MEDIAN €38,619
€26,477 - €52,739
€26K
€39K
€53K
MEDIAN: €38,619
10%
50%
90%
€9.45 - €17.18
€9
€12
€17
MEDIAN: €12.00
10%
50%
90%
€0€58K
Salary €26,477 - €52,739
Bonus €199 - €9,192
Profit Sharing €3,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
€25,298 - €58,102
  • Country: Ireland
  • Currency: EUR
  • Updated: 9 Feb 2019
  • Individuals Reporting: 157
Hourly Data €0€17
Hourly Rate €9.45 - €17.18
Hourly Tips €0.86
Overtime €12.41
Annual Data €0€58K
Bonus €199 - €9,192
Profit Sharing €3,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
€25,298 - €58,102
  • Country: United States
  • Currency: EUR
  • Updated: 9 Feb 2019
  • Individuals Reporting: 15

Job Description for Customer Service Manager

A customer service manager is employed in all sorts of fields. Customers may be dealt with in person, on the phone, or in a virtual manner. Since this is a management position, a group of customer service agents will be watched over. It is important to ensure that they are complying to company policies and are providing good customer service. Feedback should be given to these employees when they are not performing well. When customer service skills are lacking for a certain topic, a customer service manager may arrange for all of the employees to have extra training classes, which may be administered by someone else or directly by the manager.

Read More...

Customer Service Manager Pay By Employer

$0$79K

$27,481

$29,846

Food Lion
30 profiles
$32,822

$55,051

$36,749

$43,739

$41,860

AT&T Inc.
12 profiles
$59,750

$31,883

Amazon.com Inc
10 profiles
$58,983

Customer Service Manager Job Listings

Pay by Experience Level for Customer Service Manager

Pay by Experience for a Customer Service Manager has a positive trend. An entry-level Customer Service Manager with less than 5 years of experience can expect to earn an average total compensation of €36,000 based on 73 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of €41,000 based on 67 salaries. An experienced Customer Service Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of €42,000 based on 59 salaries. A Customer Service Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of €48,000 based on 8 salaries.

Pay Difference by Location

7%

-10%

National Average: €38,674

Larger city markers indicate a job is popular in that location.

Customer Service Manager Reviews

Q: What is it like working as a Customer Service Manager?

Customer Service Manager in Dublin:
"Good."
Pros: Vibrant city
Cons: Traffic jams

Related Job Salaries

Key Stats for Customer Service Manager

Gender

Female
55 %
Male
45 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.
Less than 1 year
1%
1-4 years
32%
5-9 years
29%
10-19 years
32%
20 years or more
6%

Experience Affects Customer Service Manager Salaries

▲23%

▲7%

▲5%

National Average
€39,000

▼7%

Skills That Affect Customer Service Manager Salaries

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.

Gender

Female
55 %
Male
45 %

Years of Experience

Less than 1 year
1%
1-4 years
32%
5-9 years
29%
10-19 years
32%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 42%
dental benefits
Dental: 6%
vision benefits
Vision: 4%
no benefits
None: 57%