€27,049
Avg. Salary
€15.25
Avg. Hourly Rate
Help us gather more data! Is Customer Service Trainer, Call Center your job title? Find out what you're worth.

The average pay for a Customer Service Trainer, Call Center is €15.25 per hour.

The average pay for a Customer Service Trainer, Call Center is €27,049 per year.

€0.00
10%
€15.25
50%
€0.00
90%
MEDIAN €15.25
€24k
10%
€27k
50%
€41k
90%
MEDIAN €27,049
€23,612 - €41,032
€24K
€27K
€41K
MEDIAN: €27,049
10%
50%
90%
€0€42K
Salary €23,612 - €41,032
Bonus €2,235
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
€24,168 - €42,428
  • Country: Ireland
  • Currency: EUR
  • Updated: 14 Jan 2019
  • Individuals Reporting: 23

Job Description for Customer Service Trainer, Call Center

Customer service trainers for call centers are responsible for ensuring their company provides the highest possible quality of customer service for employees. A call center is a bank of workers who either take inbound calls or make outbound calls; they may work in sales, customer support, and/or other areas. The customer service trainer is responsible for ensuring that the staff is knowledgeable in all aspects of the company's offerings and that there is a high level of quality control. Designing competency tests, teaching phone communication skills, and reporting results to superiors is all a required part of the job. Trainers are also responsible for implementing new teaching and training techniques, as well as evaluating existing techniques.

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Customer Service Trainer, Call Center Job Listings

Pay Difference by Location

32%

-11%

National Average: €28,670

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Service Trainer, Call Center

Gender

Female
60 %
Male
40 %
1-4 years
80%
10-19 years
20%

Experience Affects Customer Service Trainer, Call Center Salaries

▲23%

National Average
€29,000

▼7%

Gender

Female
60 %
Male
40 %

Years of Experience

1-4 years
80%
10-19 years
20%

Common Health Benefits

medical benefits
Medical: 53%
dental benefits
Dental:
vision benefits
Vision: 6%
no benefits
None: 47%