€42,808
Avg. Salary
Avg. Hourly Rate
Help us gather more data! Is Customer Support Manager your job title? Find out what you're worth.

The average pay for a Customer Support Manager is {{pay}} per hour.

The average pay for a Customer Support Manager is €42,808 per year.

€0.00
10%
€0.00
50%
€0.00
90%
MEDIAN €0.00
€32k
10%
€43k
50%
€74k
90%
MEDIAN €42,808
€32,301 - €74,497
€32K
€43K
€74K
MEDIAN: €42,808
10%
50%
90%
€0€78K
Salary €32,301 - €74,497
Bonus €1,485 - €15,781
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
€32,890 - €78,851
  • Country: Ireland
  • Currency: EUR
  • Updated: 10 Dec 2018
  • Individuals Reporting: 30

Job Description for Customer Support Manager

Customer support managers generally work directly with customers with the main goal of ensuring the customer is satisfied. They work at various managerial levels within an organization, from the head of an office or store to a team leader managing customer service staff. Their roles vary widely, but some typical job duties are creating and accomplishing customer service goals, meeting financial goals, leading a customer service team, learning about the company products or services and keeping up to date on them, and improving customer relations. Other tasks include handling and investigating customer complaints and attending meetings or talking with other customer support managers in their field.

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Customer Support Manager Tasks

  • Oversee and evaluate customer service team and set quality standards and goals.
  • Liaise with customers and ensure that expectations and quality goals are met.
  • Collect, validate, and analyze data on performance metrics and customer support.
  • Coordinate inter-department and external activities and projects.

Customer Support Manager Job Listings

Pay Difference by Location

7%

National Average: €45,122

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Support Manager

Gender

Female
65 %
Male
35 %
1-4 years
39%
5-9 years
19%
10-19 years
32%
20 years or more
10%

Experience Affects Customer Support Manager Salaries

▲15%

▼0%

National Average
€45,000

Gender

Female
65 %
Male
35 %

Years of Experience

1-4 years
39%
5-9 years
19%
10-19 years
32%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 65%
dental benefits
Dental: 30%
vision benefits
Vision: 13%
no benefits
None: 35%