€31,772
Avg. Salary
€12.00
Avg. Hourly Rate

Average additional compensation:

€2,501

Bonus

€2,899

Profit Sharing

€2,750

Commission

What am I worth?
How should I pay?

The average pay for a Customer Service Team Leader is €12.00 per hour.

The average pay for a Customer Service Team Leader is €31,772 per year.

€10.12
10%
€12.00
50%
€17.01
90%
MEDIAN €12.00
€25k
10%
€32k
50%
€44k
90%
MEDIAN €31,772
€24,803 - €43,742
€25K
€32K
€44K
MEDIAN: €31,772
10%
50%
90%
€10.12 - €17.01
€10
€12
€17
MEDIAN: €12.00
10%
50%
90%
€0€45K
Salary €24,803 - €43,742
Bonus €1,000 - €6,000
Profit Sharing €2,899
Commission €2,750
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
€24,906 - €45,227
  • Country: Ireland
  • Currency: EUR
  • Updated: 17 Feb 2019
  • Individuals Reporting: 143
Hourly Data €0€22
Hourly Rate €10.12 - €17.01
Overtime €20.31
Annual Data €0€45K
Bonus €1,000 - €6,000
Commission €2,750
Profit Sharing €2,899
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
€24,906 - €45,227
  • Country: United States
  • Currency: EUR
  • Updated: 17 Feb 2019
  • Individuals Reporting: 20

Job Description for Customer Service Team Leader

Customer service team leaders complete a variety of tasks, usually under the supervision of a team supervisor. They are typically former customer service representatives who have shown that they have excellent customer service skills and above-average knowledge of their companies. However, some companies hire team leaders directly from outside when the applicants show that they have ample experience. In general, team leaders must have a high school diploma and customer service experience, although a bachelor's degree may be preferred. Shifts for team leaders vary, with some services available 24 hours a day and requiring team leaders for overnight and weekend shifts.

Read More...
Customer Service Team Leader Tasks
  • Lead a team of customer service representatives, define standards, and determine goals or objectives.
  • Handle customer inquiries.
  • Train existing and new employees in topics such as safety, standards, and team language.
  • Research and follow up on account or service problems to identify and solve root causes.

Customer Service Team Leader Pay By Employer

$0$60K

$33,074

$49,279

$28,630

Chick-Fil-A Inc
14 profiles
$20,904

$38,115

$43,888

Best Buy
8 profiles
$27,836

DIRECTV, LLC.
7 profiles
$44,602

IKEA
7 profiles
$47,207

Amazon.com Inc
6 profiles
$41,130

Customer Service Team Leader Job Listings

Pay Difference by Location

1%

-12%

National Average: €32,697

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Customer Service Team Leader

Gender

Female
56 %
Male
44 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.
Less than 1 year
4%
1-4 years
45%
5-9 years
29%
10-19 years
21%
20 years or more
1%

Experience Affects Customer Service Team Leader Salaries

▲17%

▲6%

National Average
€33,000

▼7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.

Gender

Female
56 %
Male
44 %

Years of Experience

Less than 1 year
4%
1-4 years
45%
5-9 years
29%
10-19 years
21%
20 years or more
1%

Common Health Benefits

medical benefits
Medical: 30%
dental benefits
Dental: 7%
vision benefits
Vision: 7%
no benefits
None: 68%